City Operations Manager - Kansas City

Bird
Kansas City
Workplace: OnsiteFull timeUSD 75,000 - 85,000 annuallyFunction: Business OperationsExperience: 2+ yearsSkills: ["Time-management","Execution","Communication","Stakeholder management","Problem-solving","Judgment","Process improvement","Networking","Self-starter","Team leadership"]

Lead end-to-end operations for Bird’s Kansas City market in a small-market, full P&L ownership role. You’ll manage operational performance using key metrics (ridership, supply and demand, efficiency), coordinate staff daily (including training), and resolve operational issues with city, vendor, and third-party stakeholders. You’ll optimize processes with data, manage costs for strong margins, and deliver local growth initiatives to improve market share.

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FursaFursa
Bird
Bird
4 days ago

City Operations Manager - Kansas City

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead end-to-end operations for Bird’s Kansas City market in a small-market, full P&L ownership role. You’ll manage operational performance using key metrics (ridership, supply and demand, efficiency), coordinate staff daily (including training), and resolve operational issues with city, vendor, and third-party stakeholders. You’ll optimize processes with data, manage costs for strong margins, and deliver local growth initiatives to improve market share.
Location: Kansas City
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Manage end-to-end operations for the Kansas City market with support and oversight from Operations leadership.
  • •Track, report, and optimize operational and business performance using key metrics (ridership, supply and demand, efficiency).
  • •Use data to optimize processes, creatively solve problems, and measure results.
  • •Flag and resolve operational matters with stakeholders including cities, vendors, and third parties.
  • •Provide daily oversight, coordination, and training of operational staff, and support local campaigns and growth initiatives.
Travel: Medium travel

Pay and Benefits

Salary: USD 75,000 - 85,000 annually
Perks:Health InsuranceRemote WorkWellness StipendPaid Leave

Key Requirements

  • •2+ years of relevant experience, including at least 1+ year managing team members.
  • •Ability to monitor and manage a team, learn new skills, and grow with the role.
  • •Strong communication skills with the ability to connect with senior leaders and motivate teams.
  • •Experience building networks and liaising with external partners and city stakeholders.
  • •Strong Excel and data-management skills with data-driven process improvement mindset.
Experience:2+ years
Skills:Time-managementExecutionCommunicationStakeholder managementProblem-solvingJudgmentProcess improvementNetworkingSelf-starterTeam leadership
Tech Stack:Excel

Company Brief

Bird
Operates an electric scooter and micromobility sharing platform providing last-mile transportation solutions in cities worldwide, offering rentable e-scooters and related services via a mobile app.
Industry: Mobility Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Santa Monica, United States
Founded: 2017
WebsiteLinkedIn