Sales Associate III

Tapestry
Connecticut
Workplace: OnsiteFull timeUSD 15 - 19.5 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Adaptability","Communication"]

Deliver an elevated, personalized shopping experience for the Coach brand by meeting individual and store sales goals and supporting daily store operations. Build lasting client relationships through styling, product expertise, and fashion advice, driving revenue via cross-selling, upselling, and tailored recommendations. Use mobile POS and clienteling tools to capture data and encourage repeat purchases, while completing operational tasks like transactions, replenishment, inventory processing, and visual merchandising.

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Tapestry
Tapestry
2 months ago

Sales Associate III

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Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience for the Coach brand by meeting individual and store sales goals and supporting daily store operations. Build lasting client relationships through styling, product expertise, and fashion advice, driving revenue via cross-selling, upselling, and tailored recommendations. Use mobile POS and clienteling tools to capture data and encourage repeat purchases, while completing operational tasks like transactions, replenishment, inventory processing, and visual merchandising.
Location: Connecticut
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following style and service standards and building lasting client relationships through personalized styling and product expertise.
  • •Drive sales using cross-selling, upselling, and tailored recommendations to meet or exceed individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and following retail policies and asset protection procedures.
  • •Process transactions (purchases, returns, exchanges, online pickups) and support inventory cycles such as receiving shipments and stocking shelves.

Pay and Benefits

Salary: USD 15 - 19.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), plus the ability to read price/release sheets.
  • •Strong English proficiency.
  • •Ability to work at a fast pace and support physical demands including lifting 25 lb regularly (up to 50 lb occasionally) and maneuvering the sales floor/stockroom.
  • •Luxury retail background with clienteling and data acquisition skills; social media savvy and experience with live-stream shopping or video demos are preferred.
Experience:1+ yearsLuxury retailFashion retail
Skills:Customer focusInterpersonal savvyDrive for resultsAdaptabilityCommunication
Languages:English
Tech Stack:POSMobile POSIPadLaptopWalkie-talkieSocial selling

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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