Business Office Associate - Full Time

CarMax
Richmond
Workplace: OnsiteFull timeUSD 15.5 - 30.7 hourlyFunction: Business OperationsSkills: ["Organizational","Multitasking","Communication","Confidentiality","Integrity"]

Support day-to-day store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage accurate title, payoff, and funding documentation, and handle cash management tasks such as receiving payments and preparing deposits while following security protocols. Provide customer assistance, file and reconcile records, and help train new associates to support multiple departments in a fast-paced environment.

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FursaFursa
CarMax
CarMax
2 months ago

Business Office Associate - Full Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support day-to-day store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage accurate title, payoff, and funding documentation, and handle cash management tasks such as receiving payments and preparing deposits while following security protocols. Provide customer assistance, file and reconcile records, and help train new associates to support multiple departments in a fast-paced environment.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions to ensure accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Perform clerical duties such as filing, data entry, and reconciliation of missing information, and support store operations by training new associates.

Pay and Benefits

Salary: USD 15.5 - 30.7 hourly
Perks:Paid SickPaid LeavePaid HolidaysFloating Holiday

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:OrganizationalMultitaskingCommunicationConfidentialityIntegrity
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn