Customer Advocate, Vending Machine (Full Time)

Carvana
New York
Workplace: OnsitePart timeUSD 22 - 24 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Self-motivation","Attention to detail","Safety awareness","Communication"]

Provide an onsite, memorable customer experience at Carvana’s vending machine pickup location. Support customers with the pickup flow, complete paperwork with accurate notes in the tracking system, and quickly resolve customer questions or minor vending machine issues. Ensure safe, compliant driving and maintain a clean driving record while working indoor/outdoor conditions. You’ll also participate in rotating days off and evening shifts.

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FursaFursa
Carvana
Carvana
15 hours ago

Customer Advocate, Vending Machine (Full Time)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Provide an onsite, memorable customer experience at Carvana’s vending machine pickup location. Support customers with the pickup flow, complete paperwork with accurate notes in the tracking system, and quickly resolve customer questions or minor vending machine issues. Ensure safe, compliant driving and maintain a clean driving record while working indoor/outdoor conditions. You’ll also participate in rotating days off and evening shifts.
Location: New York
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Create an amazing and memorable customer pick-up experience as the face of Carvana at the vending machine onsite.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Swiftly address customer questions and minor technical issues related to the vending machine process.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • •Maintain a clean work area while working indoor and outdoor conditions and supporting the vending machine pickup flow.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:401kPaid Leave

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be at least 21 years of age and possess a valid driver's license.
  • •Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment.
  • •Ability to perform physically demanding tasks (detailing vehicles, loading/unloading) and sustain physical activity for 8+ hours.
  • •Read, write, speak, and understand English.
Experience:2+ years
Skills:Customer serviceSelf-motivationAttention to detailSafety awarenessCommunication
Licenses:NotaryVehicle Verifier license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn