Application Specialist- PAS

InterSystems
United Kingdom
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Consultative skills"]

Own the successful implementation of InterSystems PAS/Revenue Cycle Management solutions for UK hospitals. Act as a subject-matter expert for the TrakCare module, running discovery, induction, setup, validation, training, and go-live support. Map customer processes to standard product components, create solution documentation and validation scripts, troubleshoot issues during implementation, and complete support handover while staying current with product releases.

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FursaFursa
InterSystems
InterSystems
5 months ago

Application Specialist- PAS

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own the successful implementation of InterSystems PAS/Revenue Cycle Management solutions for UK hospitals. Act as a subject-matter expert for the TrakCare module, running discovery, induction, setup, validation, training, and go-live support. Map customer processes to standard product components, create solution documentation and validation scripts, troubleshoot issues during implementation, and complete support handover while staying current with product releases.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Review proposals and tender documentation, analyze customer processes, and identify gaps and solution fit using the InterSystems ARIES methodology.
  • •Deliver customer induction, solution presentations, and training materials, including training customer trainers on TrakCare functions.
  • •Set up customer site configuration, create validation scripts, and participate in validating configured and migrated systems.
  • •Troubleshoot customer issues during implementation, log errors/configuration changes, and coordinate follow-ups with the product team and project manager.
  • •Provide on-site go-live support and complete the support handover process while liaising with other InterSystems departments to resolve remaining issues.
Travel: High travel

Key Requirements

  • •At least 3 years’ experience working in healthcare with a good understanding of PAS processes in the UK.
  • •Deep understanding of PAS rules, workflows, and billing requirements within private and public hospitals in the UK.
  • •Experience interacting directly with customers, including clinicians, and delivering strong messaging.
  • •Excellent communication skills with experience conducting customer training, workshops, and/or presentations.
  • •Experience with writing functional documents and business process mapping.
Experience:Healthcare
Skills:CommunicationConsultative skills
Languages:English
Tech Stack:TrakCarePASRevenue Cycle ManagementInterSystems ARIES Customer Engagement Methodology

Company Brief

InterSystems
Develops database management, interoperability, and analytics platforms—particularly for healthcare and financial services. Known for products like Caché, Ensemble, HealthShare and the InterSystems IRIS data platform enabling integrated data management and real-time applications.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Cambridge, United States
Founded: 1978
WebsiteLinkedIn