Governance Marketing Program Lead

Texas Capital Bancshares
Dallas, Texas, Austin
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 3-5 yearsEducation: bachelorsSkills: ["Organization","Teamwork","Motivation","Flexibility","Multi-tasking","Detail oriented","Communication","Relationship building","Interpersonal skills","Adaptability"]

Lead governance and approval for consumer-facing communications, ensuring regulatory, legal, and business requirements are met across customer communication journeys. Own content standards, disclosure guidelines, templates, and documentation, then optimize messaging using customer feedback, performance metrics, and industry best practices. Coordinate with product, legal, compliance, risk, marketing, and operations partners, manage validation and controls, track KPIs, and stay current on evolving banking regulations.

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FursaFursa
Texas Capital Bancshares
Texas Capital Bancshares
1 day ago

Governance Marketing Program Lead

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead governance and approval for consumer-facing communications, ensuring regulatory, legal, and business requirements are met across customer communication journeys. Own content standards, disclosure guidelines, templates, and documentation, then optimize messaging using customer feedback, performance metrics, and industry best practices. Coordinate with product, legal, compliance, risk, marketing, and operations partners, manage validation and controls, track KPIs, and stay current on evolving banking regulations.
Location: Dallas, Texas, Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Mid level

Key Responsibilities

  • •Lead governance review and approval processes for customer-facing communications for Texas Capital Consumer clients.
  • •Manage end-to-end governance of customer communication journeys, including disclosures, customer notices, announcements, surveys, and messaging.
  • •Create, review, and refine customer-centric content for digital, print, and operational communication channels, including templates and support materials.
  • •Partner with business stakeholders, product, legal, compliance, risk, marketing, and operations teams to deliver effective customer communications.
  • •Develop and maintain governance procedures, controls, validation strategies, KPIs, and content standards to mitigate communication risk and ensure regulatory compliance.

Pay and Benefits

Perks:Health InsuranceWellness StipendFertility AidsLife InsuranceDisability Insurance401kRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •At least 3–5 years of operational banking experience focused on consumer banking.
  • •College degree preferred (commensurate experience considered).
  • •Ability to be well organized, a team player, motivated, and flexible with working hours.
  • •High proficiency with MS Excel, MS Word, MS PowerPoint, and MS Outlook.
  • •Strong oral and written communication skills, detail orientation, and ability to multi-task in a fast-paced environment.
Experience:3-5 yearsBankingConsumer bankingOperational banking
Education:Bachelor's
Skills:OrganizationTeamworkMotivationFlexibilityMulti-taskingDetail orientedCommunicationRelationship buildingInterpersonal skillsAdaptability
Tech Stack:MS ExcelMS WordMS PowerPointMS Outlook

Company Brief

Texas Capital Bancshares
Texas Capital Bancshares is the publicly traded parent company of Texas Capital Bank, a full-service financial institution offering commercial banking, treasury management, wealth management, and capital markets services to businesses and individuals in Texas and beyond.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dallas, United States
Founded: 1998
WebsiteLinkedIn