Elan Sr. Technology Relationship Manager
U.S. Bancorp
Atlanta, Minneapolis, San Francisco, New York, Chicago, Denver
Workplace: OnsiteFull timeUSD 134,280 - 164,120 annuallyFunction: Customer Success & Account ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Mentorship","Process building","Managing ambiguity"]Own the day-to-day technology relationship with key B2B partners, partnering with Account Management to ensure solutions are stable, compliant, scalable, and aligned to business objectives. Coordinate governance and risk activities (including CAT and PRISM documentation), maintain partner technology roadmaps/backlogs, and manage APIs, certificates, and lifecycle communications. Lead intake, UAT, release readiness/sign-off, production support issue triage, reporting, and the creation of repeatable operating processes.
