Sales Support Associate III

Tapestry
Massachusetts
Workplace: OnsiteFull timeUSD 15 - 21.75Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver an exceptional in-store customer experience by welcoming clients, anticipating needs, and supporting the sales floor with friendly, efficient interactions. Operate POS accurately at the cash wrap, maintain organization and housekeeping standards, and assist with loss prevention. Receive and organize shipments, manage stock levels, execute visual merchandising updates, and promote add-on products and gift cards while capturing customer information where permitted.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Deliver an exceptional in-store customer experience by welcoming clients, anticipating needs, and supporting the sales floor with friendly, efficient interactions. Operate POS accurately at the cash wrap, maintain organization and housekeeping standards, and assist with loss prevention. Receive and organize shipments, manage stock levels, execute visual merchandising updates, and promote add-on products and gift cards while capturing customer information where permitted.
Location: Massachusetts
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately and maintain cash wrap organization, handling cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain cleanliness in the stockroom.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support loss prevention and housekeeping standards.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceTuition AssistanceCommuter Benefits

Key Requirements

  • •1+ year of previous retail experience (e.g., cashier/stock or sales), preferably in luxury retail service.
  • •Knowledge of fashion trends and marketplace competition.
  • •Comfort operating cash register systems and using basic computer/mobile POS tools (including iPad/laptop and Mobile POS).
  • •Strong attention to detail and organizational skills with the ability to multitask in a fast-paced environment.
  • •Strong English language proficiency and ability to work a flexible retail schedule (nights, weekends, peak periods).
Experience:1+ years
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor