Zoom Video Communications

2 weeks ago

Mass Market Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Design and deliver Zoom’s next-generation unified communications and contact center solutions for mass market customers. Conduct product demonstrations and proof-of-concepts, translate customer problems into technical solutions and business outcomes, and communicate Zoom’s strategic value versus competitors. Prepare RFQ/RFP responses, support scoping for professional services, and collaborate cross-functionally to drive product direction and innovation while growing through peer mentorship.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Design next-generation communication solutions for Zoom customers.
•Conduct demonstrations and proof-of-concepts for prospective and existing customers.
•Translate customer problems into technical solutions and business outcomes.
•Prepare responses to RFQ/RFPs and assist with scoping professional services engagements.
•Work cross-functionally to deliver customer happiness and drive Zoom product direction and innovation.

Pay and Benefits

Salary: USD 131,200 - 262,400 annually

Key Requirements

•5+ years of technical experience in SaaS technologies.
•Experience in SaaS collaboration sales, customer success, or tech support (e.g., conferencing, voice, UCaaS, CCaaS).
•Exceptional ability to communicate complex technical concepts to both technical and business audiences in small and large settings.
•Understanding of solution sales and the sales cycle.
•Typically requires a Bachelor of Science (BS) / Bachelor of Engineering (BE) or equivalent.

Experience:5+ yearsSaaSSaaS CollaborationUCaaSCCaaSUnified communicationsContact center

Education:Bachelor's

Skills:CommunicationGrowth mindsetCustomer-facingCross-functional collaborationAdaptability

Tech Stack:Zoom PlatformMeetingsVideoVoiceContact CenterISV integrationsUCaaSCCaaSZoom Contact CenterZoom PhoneZoom AppsZoom RoomsZoom WebinarsZoom EventsRFQRFPPacket capturesPacket capture

Company Brief

Zoom Video Communications

Provides video conferencing, chat, phone, webinar, and collaboration software for businesses, schools, and individuals. Its platform is widely used for remote meetings, virtual events, and hybrid work communication.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 2011

Website LinkedIn

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Zoom Video Communications

2 weeks ago

Mass Market Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Design next-generation communication solutions for Zoom customers.
•Conduct demonstrations and proof-of-concepts for prospective and existing customers.
•Translate customer problems into technical solutions and business outcomes.
•Prepare responses to RFQ/RFPs and assist with scoping professional services engagements.
•Work cross-functionally to deliver customer happiness and drive Zoom product direction and innovation.

Pay and Benefits

Salary: USD 131,200 - 262,400 annually

Key Requirements

•5+ years of technical experience in SaaS technologies.
•Experience in SaaS collaboration sales, customer success, or tech support (e.g., conferencing, voice, UCaaS, CCaaS).
•Exceptional ability to communicate complex technical concepts to both technical and business audiences in small and large settings.
•Understanding of solution sales and the sales cycle.
•Typically requires a Bachelor of Science (BS) / Bachelor of Engineering (BE) or equivalent.

Experience:5+ yearsSaaSSaaS CollaborationUCaaSCCaaSUnified communicationsContact center

Education:Bachelor's

Skills:CommunicationGrowth mindsetCustomer-facingCross-functional collaborationAdaptability

Tech Stack:Zoom PlatformMeetingsVideoVoiceContact CenterISV integrationsUCaaSCCaaSZoom Contact CenterZoom PhoneZoom AppsZoom RoomsZoom WebinarsZoom EventsRFQRFPPacket capturesPacket capture

Company Brief

Zoom Video Communications

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 2011

Website LinkedIn