Senior Professional Service Consultant

Abnormal AI
United States
Workplace: RemoteFull timeUSD 124,700 - 179,300 annuallyFunction: Consulting & AdvisoryExperience: 5-7 yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Interpersonal skills","Independent work","Collaboration"]

Lead customer migrations from Secure Email Gateways to Abnormal AI, ensuring secure, low-disruption delivery. Own migration projects and delivery plans, guiding enterprise mail flow transitions (SMTP/MX/SPF/DKIM/DMARC and routing) across hybrid cloud and on-prem. Advise on Microsoft 365 and Google Workspace native security controls, troubleshoot post-migration mail flow issues, and coordinate with Engineering, Product, and Customer Success to maintain scope, quality, and on-time delivery.

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FursaFursa
Abnormal AI
Abnormal AI
2 days ago

Senior Professional Service Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead customer migrations from Secure Email Gateways to Abnormal AI, ensuring secure, low-disruption delivery. Own migration projects and delivery plans, guiding enterprise mail flow transitions (SMTP/MX/SPF/DKIM/DMARC and routing) across hybrid cloud and on-prem. Advise on Microsoft 365 and Google Workspace native security controls, troubleshoot post-migration mail flow issues, and coordinate with Engineering, Product, and Customer Success to maintain scope, quality, and on-time delivery.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Mid level

Key Responsibilities

  • •Manage migration projects to ensure a seamless transition from legacy SEGs to Abnormal Security.
  • •Guide enterprise mail flow changes, including SMTP/MX records and SPF/DKIM/DMARC, across hybrid cloud and on-prem infrastructures.
  • •Advise on native security controls in Microsoft 365 and Google Workspace to replace SEG functionality and maintain compliance.
  • •Troubleshoot and resolve mail flow issues to ensure secure, reliable email delivery after migration.
  • •Collaborate with Engineering, Product, and Customer Success, execute project plans, and provide clear stakeholder status updates.

Pay and Benefits

Salary: USD 124,700 - 179,300 annually
Equity and Bonus:Equity

Key Requirements

  • •BS/BA degree with 5-7 years in a customer-facing role managing enterprise-grade cybersecurity SaaS deployments or migrations.
  • •Experience delivering enterprise mail flow integration and migration projects, including exposure to SEG decommissioning.
  • •Strong knowledge of enterprise mail flow architecture and routing across cloud and on-prem environments (SMTP, MX records, SPF, DKIM, DMARC).
  • •Understanding of email security and compliance, with familiarity such as SOC 2, HIPAA, and GDPR.
  • •Proficiency in Microsoft 365 and Google Workspace Security, including Defender for Office 365, Exchange Online Protection, ATP, and secure connectors.
Experience:5-7 yearsCybersecurityEnterprise SaaSEmail security
Education:Bachelor's
Skills:Problem-solvingCommunicationInterpersonal skillsIndependent workCollaboration
Languages:English
Tech Stack:Secure Email Gateways (SEGs)SMTPMX recordsSPFDKIMDMARCEmail routingHybrid cloudOn-premiseMicrosoft 365Google WorkspaceDefender for Office 365Exchange Online ProtectionATPSecure connectorsGleanClaudeDLPSOC 2HIPAA

Company Brief

Abnormal AI
Provides AI-powered email security and human behavior analysis to detect phishing, business email compromise, and account takeover attacks. The platform helps organizations protect employees and communications across cloud email and collaboration tools.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2018
WebsiteLinkedIn