Channel Sales Manager (East)

Freshworks
Raleigh
Workplace: RemoteFull timeUSD 173,230 - 213,990 annuallyFunction: SalesExperience: 5+ yearsEducation: bachelorsSkills: ["Relationship management","Strategic thinking","Communication","Negotiation","Project management"]

Drive Freshworks’ indirect growth across North America by building and expanding relationships with strategic channel partners, distributors, and solution providers. Own joint business plans that generate pipeline and revenue, recruit and onboard partners, and provide enablement to maximize partner productivity. Partner closely with Sales, Solutions Engineering, Marketing, and Partner Enablement to execute go-to-market strategies, coordinate joint marketing and events, and forecast partner pipeline to hit targets.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Freshworks
Freshworks
1 day ago

Channel Sales Manager (East)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Drive Freshworks’ indirect growth across North America by building and expanding relationships with strategic channel partners, distributors, and solution providers. Own joint business plans that generate pipeline and revenue, recruit and onboard partners, and provide enablement to maximize partner productivity. Partner closely with Sales, Solutions Engineering, Marketing, and Partner Enablement to execute go-to-market strategies, coordinate joint marketing and events, and forecast partner pipeline to hit targets.
Location: Raleigh
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Own and grow strategic relationships with channel partners, distributors, and solution providers across North America.
  • •Develop and execute joint business plans to drive pipeline generation, partner engagement, and indirect revenue growth.
  • •Build executive-level relationships with partner leadership and act as a trusted advisor.
  • •Collaborate cross-functionally to align go-to-market strategies and ensure partners have resources and support.
  • •Forecast partner pipeline and revenue accurately while achieving or exceeding sales targets.

Pay and Benefits

Salary: USD 173,230 - 213,990 annually
Perks:Health InsuranceDentalVisionDisability InsuranceLife InsuranceEquityPaid LeaveFlexible SpendingCommuter BenefitsWellness StipendAdoption LeaveParental Leave

Key Requirements

  • •5+ years of experience in channel sales, partner sales, alliance management, or indirect sales in a SaaS or enterprise software environment.
  • •Proven success managing strategic partner relationships and consistently meeting/exceeding quota.
  • •Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems.
  • •Strong executive presence with the ability to influence stakeholders internally and externally.
  • •Bachelor’s degree (or equivalent professional experience).
Experience:5+ yearsSaaSEnterprise software
Education:Bachelor's
Skills:Relationship managementStrategic thinkingCommunicationNegotiationProject management
Languages:English
Tech Stack:ZendeskSalesforce Service CloudServiceNowIntercomGenesysNICE

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor