Business Strategy Senior Manager - Public Sector Experience Services

Salesforce
Virginia, Maryland
Workplace: RemoteFull timeFunction: Strategy & Corporate DevelopmentExperience: 8+ yearsSkills: ["Customer-centric","Collaborative","Stakeholder management","Workshop facilitation","Problem solving"]

Lead business strategy delivery for Salesforce Professional Services customers, partnering with C-level stakeholders to craft industry-specific visions, metrics, and multi-year roadmaps. Own pre-sales through delivery by translating strategy into actionable plans and “Phase 0” roadmaps, driving transformation and organizational adoption. Provide advisory during sales and delivery cycles, assess customer needs through research and workshops, and integrate value strategy into program execution while coaching other strategists.

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FursaFursa
Salesforce
Salesforce
2 days ago

Business Strategy Senior Manager - Public Sector Experience Services

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Last checked: 12 hours agoStatus: Live

Job Summary

Lead business strategy delivery for Salesforce Professional Services customers, partnering with C-level stakeholders to craft industry-specific visions, metrics, and multi-year roadmaps. Own pre-sales through delivery by translating strategy into actionable plans and “Phase 0” roadmaps, driving transformation and organizational adoption. Provide advisory during sales and delivery cycles, assess customer needs through research and workshops, and integrate value strategy into program execution while coaching other strategists.
Location: Virginia, Maryland
Workplace: Remote
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Manager level

Key Responsibilities

  • •Provide business strategy subject matter expertise for Salesforce products and services during sales and delivery cycles.
  • •Lead discovery and assessment by researching customer/industry needs, facilitating workshops, and developing future-state operating models and business visions.
  • •Develop multi-year strategy roadmaps and value models, including case-for-change narratives and organizational implications.
  • •Drive transformation by aligning stakeholders across functions and supporting adoption of digital operating models, governance strategies, and new ways of working.
  • •Coach and lead other Business Strategists and project team members, serving as an escalation point and helping drive delivery excellence and issue resolution.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid ParentalLife InsuranceDisability Insurance401kEquity

Key Requirements

  • •Minimum 8 years of experience in customer-facing roles leading complex experience-led engagements and large-scale transformation within cross-functional teams.
  • •Experience supporting go-to-market efforts, including scoping, proposal development, RFP responses, and executive presentations with C-suite pitching.
  • •Deep capability in business strategy, enterprise architecture, product management, agile/program governance, experience design, change management, and/or value realization; ability to apply AI tools in services delivery.
  • •Proven public sector experience with Federal Civilian, Defense, State & Local Government, Nonprofit, or Education, including understanding enterprise success metrics and developing industry POVs.
  • •BA/BS or MA/MS in a related field, or equivalent experience, and candidates must be United States citizens.
Experience:8+ years
Skills:Customer-centricCollaborativeStakeholder managementWorkshop facilitationProblem solving
Certifications:Prosci Change Management CertificationSalesforce Administrator CertificationSalesforce Strategy Designer CertificationSalesforce Agentblazer InnovatorSalesforce Agentblazer Legend Credential
Tech Stack:SalesforceAgentforceAI toolsEnterprise architectureValue realizationAgileProgram governance

Eligibility

Nationality:US National

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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