Billing Operations Associate

Instacart
Ontario, Alberta, British Columbia, Nova Scotia
Workplace: RemoteFull timeUSD 72,000 - 76,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 2+ yearsSkills: ["Attention to detail","Cross-functional communication","Process adherence","Ownership","Problem escalation"]

Own the end-to-end billing lifecycle for Instacart’s retail partner portfolio, ensuring accurate invoicing, timely month-end close, and compliance with financial controls. Calculate and deliver invoices via email and third-party portals (e.g., Ariba), process credit/debit memos and refunds, maintain Oracle workbooks, and validate billing requirements against contract terms. Respond to billing inquiries, support audit requests, and improve outcomes by following SOPs and internal controls.

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FursaFursa
Instacart
Instacart
1 day ago

Billing Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the end-to-end billing lifecycle for Instacart’s retail partner portfolio, ensuring accurate invoicing, timely month-end close, and compliance with financial controls. Calculate and deliver invoices via email and third-party portals (e.g., Ariba), process credit/debit memos and refunds, maintain Oracle workbooks, and validate billing requirements against contract terms. Respond to billing inquiries, support audit requests, and improve outcomes by following SOPs and internal controls.
Location: Ontario, Alberta, British Columbia, Nova Scotia
Workplace: Remote
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Own the end-to-end billing lifecycle for the retail partner portfolio, including accurate invoicing and timely month-end close.
  • •Calculate, generate, and deliver invoices via email and third-party portals such as Ariba.
  • •Process credit memos, debit memos, and refunds in accordance with approved requests; support billing inquiries and disputes.
  • •Build and maintain Oracle workbooks for new and amended contracts, and validate billing requirements against contract terms.
  • •Follow SOPs and internal controls, complete peer reviews for invoice calculations, and support audit requests and ad hoc projects.

Pay and Benefits

Salary: USD 72,000 - 76,000 annually

Key Requirements

  • •2+ years of experience in billing operations, accounts receivable, order-to-cash, or a similar role (preferably in a B2B tech, marketplace, or SaaS environment).
  • •Foundational understanding of invoicing processes, ERP workflows, and AR fundamentals.
  • •Strong attention to detail for high-volume, accurate work.
  • •Expert proficiency with spreadsheets (Google Sheets and/or Microsoft Excel).
  • •Familiarity with Oracle (or similar ERP) and ability to communicate clearly cross-functionally.
Experience:2+ yearsB2BMarketplaceSaaS
Skills:Attention to detailCross-functional communicationProcess adherenceOwnershipProblem escalation
Tech Stack:AribaOracleGoogle SheetsMicrosoft ExcelSalesforceAlteryxSQL

Company Brief

Instacart
Operates an online grocery marketplace connecting customers with personal shoppers and local retailers for grocery delivery and pickup. Provides technology, logistics, and advertising solutions to supermarkets and consumer packaged goods brands.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn