Arista Networks

3 months ago

Technical Solution Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Technical Solution Engineer responsible for assisting customers in a high-availability TAC environment, diagnosing complex networking issues, and collaborating with software/hardware teams. You’ll troubleshoot TCP/IP, QoS, and routing problems, document recurring issues, and contribute to product quality initiatives while communicating clearly with customers and engineering. Labs-based recreates and hands-on lab verification are a key part of ensuring reliable deployments.

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Respond to customer product inquiries via telephone or in written, internet-based email.
•Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
•Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
•Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
•Document customer communication and recurring technical issues to support product quality programs and product development.

Key Requirements

•Prior experience working in a TAC team (3+ years desired)
•Linux troubleshooting skills such as log reading and performance testing highly desired
•Hands-on experience in TCP/IP stack, QoS, L4-L7 proxy devices, HTTP, VoIP or WAN optimization devices, server load balancers and/or caching devices
•Expertise in understanding different network topologies and configurations
•Expertise in dynamic routing protocols such as BGP & OSPF

Experience:Computer networking

Education:Master's

Skills:CommunicationCollaborationProblem-solvingTroubleshooting

Certifications:CCNPSDWAN

Languages:English

Tech Stack:TCP/IPQoSL4-L7Proxy devicesHTTPVoIPWAN optimizationServer load balancersCachingJSONAPIMySQLCCNPSDWAN

Company Brief

Arista Networks

Designs and sells high-performance cloud networking hardware and software for large-scale data centers and enterprise environments, including switches, routers, and network operating systems focused on programmability, telemetry, and low-latency networking.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 2004

Glassdoor: 4.1

Website LinkedIn

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Arista Networks

3 months ago

Technical Solution Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Respond to customer product inquiries via telephone or in written, internet-based email.
•Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
•Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
•Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
•Document customer communication and recurring technical issues to support product quality programs and product development.

Key Requirements

•Prior experience working in a TAC team (3+ years desired)
•Linux troubleshooting skills such as log reading and performance testing highly desired
•Hands-on experience in TCP/IP stack, QoS, L4-L7 proxy devices, HTTP, VoIP or WAN optimization devices, server load balancers and/or caching devices
•Expertise in understanding different network topologies and configurations
•Expertise in dynamic routing protocols such as BGP & OSPF

Experience:Computer networking

Education:Master's

Skills:CommunicationCollaborationProblem-solvingTroubleshooting

Certifications:CCNPSDWAN

Languages:English

Tech Stack:TCP/IPQoSL4-L7Proxy devicesHTTPVoIPWAN optimizationServer load balancersCachingJSONAPIMySQLCCNPSDWAN

Company Brief

Arista Networks

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 2004

Glassdoor: 4.1

Website LinkedIn