2 days ago

Policy Manager, Cross-Issue and Product Policy - Trust and Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead cross-issue and product policy work to build a durable policy base for a global Trust & Safety ecosystem. Draft and refine policy materials, frameworks, and governance documentation, and translate complex safety and societal issues into clear policy logic for downstream teams. Partner with product, enforcement, legal, public policy, and data science to ensure policy decisions are consistent, implementable, and aligned with platform safety goals, including human rights and community guidelines.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Government Affairs & Public Policy

Seniority: Manager level

Key Responsibilities

•Draft and refine policy materials so they are clear, consistent, defensible, and operationally useful for downstream teams.
•Support strategic cross-policy and product-policy initiatives for emerging harms, new product features, AI-generated content, human rights, spam, account integrity, appeals, and other high-priority policy areas.
•Partner with policy subject-matter experts and product/XFN teams to translate complex safety, product, and societal issues into practical policy frameworks and decision logic.
•Advise on policy alignment for new features, product launches, and cross-functional initiatives, including risks, ownership, review paths, and launch-readiness considerations.
•Develop and maintain foundational policy documentation and build reusable tools/self-serve resources to help teams develop, update, and apply policy more consistently.

Key Requirements

•5+ years of experience in Trust & Safety, platform/product policy, public policy, law, human rights, technology policy, academia, or a related field.
•Excellent writing, editing, and executive communication skills to turn complex and ambiguous topics into clear, structured, actionable materials.
•Strong policy judgment and the ability to reason across multiple issue areas, product contexts, stakeholder perspectives, and risk trade-offs.
•Experience developing policy frameworks, principles, standards, guidance, or governance documentation.
•Exceptional cross-functional collaboration with partners such as product, legal, comms, operations, enforcement, public policy, and data science.

Experience:5+ yearsTrust & safetyPlatform policyPublic policyHuman rightsTechnology policySocial media

Education:Bachelor's in law

Skills:Policy judgmentWritingEditingStructured problem-solvingCross-functional collaboration

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

TikTok

2 days ago

Policy Manager, Cross-Issue and Product Policy - Trust and Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Government Affairs & Public Policy

Seniority: Manager level

Key Responsibilities

•Draft and refine policy materials so they are clear, consistent, defensible, and operationally useful for downstream teams.
•Support strategic cross-policy and product-policy initiatives for emerging harms, new product features, AI-generated content, human rights, spam, account integrity, appeals, and other high-priority policy areas.
•Partner with policy subject-matter experts and product/XFN teams to translate complex safety, product, and societal issues into practical policy frameworks and decision logic.
•Advise on policy alignment for new features, product launches, and cross-functional initiatives, including risks, ownership, review paths, and launch-readiness considerations.
•Develop and maintain foundational policy documentation and build reusable tools/self-serve resources to help teams develop, update, and apply policy more consistently.

Key Requirements

•5+ years of experience in Trust & Safety, platform/product policy, public policy, law, human rights, technology policy, academia, or a related field.
•Excellent writing, editing, and executive communication skills to turn complex and ambiguous topics into clear, structured, actionable materials.
•Strong policy judgment and the ability to reason across multiple issue areas, product contexts, stakeholder perspectives, and risk trade-offs.
•Experience developing policy frameworks, principles, standards, guidance, or governance documentation.
•Exceptional cross-functional collaboration with partners such as product, legal, comms, operations, enforcement, public policy, and data science.

Experience:5+ yearsTrust & safetyPlatform policyPublic policyHuman rightsTechnology policySocial media

Education:Bachelor's in law

Skills:Policy judgmentWritingEditingStructured problem-solvingCross-functional collaboration

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn