Carvana

4 weeks ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using custom car haulers, ensuring safe and accurate handoffs. Load and unload vehicles, inspect equipment for safe operation, and complete customer paperwork with thorough notes in the customer tracking system. Maintain a clean driving record in line with Carvana’s CMV Driver Qualification policy while working scheduled shifts and rotating days off.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers.
•Frequently load/unload vehicles onto the hauler and inspect the car-hauler to ensure safe operation.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
•Work assigned shifts (7am–5pm, 9am–7pm, or 11am–9pm) with availability to work 7 days a week and rotating days off.

Pay and Benefits

Salary: USD 19 - 21 hourly

Perks:401kHealth InsuranceDentalVisionPaid LeaveStudent LoanEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading haulers in indoor/outdoor conditions.
•Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
•Must be able to read, write, speak, and understand English.
•Must possess a valid driver’s license and be able to maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Experience:2+ years

Skills:Customer serviceSelf-motivationAttention to detailSafety awareness

Licenses:DOT Medical CardNotaryChauffeur's licenseVehicle Verifier licenseSalesperson licenseValid driver's license

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

4 weeks ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers.
•Frequently load/unload vehicles onto the hauler and inspect the car-hauler to ensure safe operation.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
•Work assigned shifts (7am–5pm, 9am–7pm, or 11am–9pm) with availability to work 7 days a week and rotating days off.

Pay and Benefits

Salary: USD 19 - 21 hourly

Perks:401kHealth InsuranceDentalVisionPaid LeaveStudent LoanEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading haulers in indoor/outdoor conditions.
•Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
•Must be able to read, write, speak, and understand English.
•Must possess a valid driver’s license and be able to maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Experience:2+ years

Skills:Customer serviceSelf-motivationAttention to detailSafety awareness

Licenses:DOT Medical CardNotaryChauffeur's licenseVehicle Verifier licenseSalesperson licenseValid driver's license

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website