2 weeks ago

Datadog Administration and Operations (Servicenow)

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Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own HP’s enterprise observability platform by designing and implementing an end-to-end Datadog strategy across metrics, logs, traces/APM, synthetics, RUM, and cloud cost, integrated with ServiceNow. Build monitoring standards, dashboards, SLOs/SLIs, and tiered alerting; deploy and scale agents and integrations; and automate observability provisioning with IaC and CI/CD. Drive reliability improvements through reduced alert noise, MTTR gains, and closed-loop incident remediation via ServiceNow.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Design and implement an enterprise observability strategy spanning Datadog capabilities and integrations with ServiceNow.
•Define monitoring standards, tagging conventions, dashboards, SLOs/SLIs, and tiered alerting policies across infrastructure and applications.
•Deploy and manage Datadog agents and integrations; build golden dashboards, standardized monitors, and runbooks for infra, Kubernetes platforms, and critical apps.
•Implement and optimize Datadog → ServiceNow event routing and incident/problem auto-creation with enriched context, maintaining CMDB/CI relationships and discovery mapping.
•Automate provisioning of monitors and dashboards and enable closed-loop remediation using ServiceNow workflows, IntegrationHub, and change controls; reduce alert noise to improve reliability and MTTR.

Key Requirements

•5–8+ years in Infrastructure/Platform/SRE/Observability roles for enterprise environments.
•Expert hands-on experience administering Datadog (agents, integrations, logs pipelines, APM/tracing including OpenTelemetry, RUM, synthetics, dashboards, monitors, service catalogs, tagging).
•Strong ServiceNow experience with Event Management and Incident/Problem/Change, plus CMDB, Discovery, and IntegrationHub/webhooks/APIs for event correlation and enrichment.
•Experience with Linux/Windows/Unix systems and cluster/workload monitoring.
•Proficiency with scripting (Python/PowerShell/Bash) and Datadog/ServiceNow APIs, using Git-based workflows and CI/CD to promote monitoring across environments.

Experience:5-8 yearsObservabilitySREEnterprise ITCloudMicroservices

Education:Bachelor's

Skills:CommunicationStakeholder collaborationSystems thinkingData-driven decision makingAutomation mindset

Certifications:ITIL v4 FoundationDatadog CertificationsServiceNow AdminServiceNow Developer

Tech Stack:DatadogServiceNowAWSAzureGCPKubernetesNGINXLinuxWindowsUnixOpenTelemetryPythonPowerShellBashDatadog APIsServiceNow APIsGitIntegrationHubCI/CDTerraform

Company Brief

Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.

Industry: Hardware Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Palo Alto, United States

Founded: 1939

Glassdoor: 3.8

Website LinkedIn

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