Digital/Technical Product Manager II

USAA
San Antonio, Plano, Phoenix, Charlotte
Workplace: HybridFull timeUSD 77,120 - 147,390 annuallyFunction: Product ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Data-driven problem-solving","Analytical rigor","Stakeholder communication","Cross-functional collaboration","Risk management"]

Own discovery, delivery, and performance of digital and technology products for customer identity and access management. Partner with technology, architecture, UX, information security, fraud, and product teams to design multi-platform solutions, improve experiences across channels, and drive KPIs and KRIs. Use human-centered design, agile methods, and data-driven analysis to create roadmaps, present findings to stakeholders, and manage risks in line with security and compliance policies.

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FursaFursa
USAA
USAA
2 days ago

Digital/Technical Product Manager II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own discovery, delivery, and performance of digital and technology products for customer identity and access management. Partner with technology, architecture, UX, information security, fraud, and product teams to design multi-platform solutions, improve experiences across channels, and drive KPIs and KRIs. Use human-centered design, agile methods, and data-driven analysis to create roadmaps, present findings to stakeholders, and manage risks in line with security and compliance policies.
Location: San Antonio, Plano, Phoenix, Charlotte
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Support discovery, delivery, and performance of digital/technology products and experiences for customer IAM.
  • •Collaborate with stakeholders to formulate strategies and goals for digital/technology product delivery.
  • •Use research, market intelligence, and analytics to identify opportunities, create roadmaps, and improve performance.
  • •Analyze product and experience performance against KPIs/KRIs and communicate results to stakeholders.
  • •Identify, measure, monitor, and control business risks in accordance with risk and compliance policies and procedures.

Pay and Benefits

Salary: USD 77,120 - 147,390 annually
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental BenefitsAdoption AssistancePaid LeavePaid HolidaysVolunteer HoursWellness StipendLearning Budget

Key Requirements

  • •Bachelor's degree; or 4 years of relevant education and/or experience.
  • •2 years of Digital/Technology Product Management experience, including Strategy/Planning, Innovation, UX, Process Engineering, Analytics, or Research/Testing.
  • •1 year of Customer Contact Channel experience within Insurance or Financial services industry.
  • •Experience developing presentations to communicate complex concepts to diverse audiences.
  • •Knowledge of Agile Methodology.
Experience:2+ yearsInsuranceFinancial servicesDigital productsIdentity and access managementFraud
Education:Bachelor's
Skills:Data-driven problem-solvingAnalytical rigorStakeholder communicationCross-functional collaborationRisk management
Tech Stack:AgileHuman-Centered DesignDesign ThinkingKPIsKRIs

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn