2 days ago

Senior Strategic Accounts Manager (Small Market)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Own retention and upsell for small group employer clients (25–250 lives), serving as their trusted strategic partner on plan design, cost trends, and performance. Collaborate with Client Success to ensure an excellent client experience, manage strategic broker and client relationships, monitor account health and risks, and partner with finance, product, data, and technology teams to deliver ROI reporting and drive Net Revenue Retention and KPIs.

Location: Anywhere

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Own the process to retain and upsell small group employer clients (25–250 lives).
•Collaborate with the Client Success Manager to ensure clients receive an excellent experience and achieve expected results.
•Serve as the clients’ trusted strategic partner on plan design, cost trends, and plan performance.
•Establish and manage key strategic broker and client relationships, monitoring account health and proactively addressing risks.
•Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner’s value and ROI, driving Net Revenue Retention and other KPIs.

Travel: Low travel

Pay and Benefits

Salary: USD 140,000 - 165,000

Equity and Bonus:Equity

Perks:Paid LeaveHealth InsuranceDentalVision401k

Key Requirements

•4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space.
•Deep fully insured and small group self-funded health plan design and benefits knowledge, including advising employer clients on benefits strategy and cost performance.
•Proven results achieving retention and upsell targets year over year with a strong commercial focus.
•Ability to work in an ambiguous, fast-paced startup environment with a self-starter mentality.
•Excellent communication and presentation skills, with demonstrated problem-solving in ambiguous strategic situations.

Experience:4+ yearsHealthcareEmployee benefitsHealth plans

Skills:CommunicationPresentationProblem-solvingAccount managementRelationship management

Languages:English

Company Brief

Garner Health

Provides employer-sponsored healthcare navigation and care coordination services, combining personalized digital coaching, benefits navigation, and care management to help employees access appropriate care and reduce healthcare costs.

Industry: HealthTech

Website

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Garner Health

2 days ago

Senior Strategic Accounts Manager (Small Market)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Own the process to retain and upsell small group employer clients (25–250 lives).
•Collaborate with the Client Success Manager to ensure clients receive an excellent experience and achieve expected results.
•Serve as the clients’ trusted strategic partner on plan design, cost trends, and plan performance.
•Establish and manage key strategic broker and client relationships, monitoring account health and proactively addressing risks.
•Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner’s value and ROI, driving Net Revenue Retention and other KPIs.

Travel: Low travel

Pay and Benefits

Salary: USD 140,000 - 165,000

Equity and Bonus:Equity

Perks:Paid LeaveHealth InsuranceDentalVision401k

Key Requirements

•4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space.
•Deep fully insured and small group self-funded health plan design and benefits knowledge, including advising employer clients on benefits strategy and cost performance.
•Proven results achieving retention and upsell targets year over year with a strong commercial focus.
•Ability to work in an ambiguous, fast-paced startup environment with a self-starter mentality.
•Excellent communication and presentation skills, with demonstrated problem-solving in ambiguous strategic situations.

Experience:4+ yearsHealthcareEmployee benefitsHealth plans

Skills:CommunicationPresentationProblem-solvingAccount managementRelationship management

Languages:English

Company Brief

Garner Health

Industry: HealthTech

Website