Customer Experience Banker - Perry

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen"]

Serve as a Financial Concierge for walk-in customers, delivering excellent service while accurately processing transactions and balancing daily. Retain and grow consumer and business relationships by identifying financial goals, educating customers on deposit products, and using a disciplined sales process that includes follow-up and referrals. Deepen partnerships by educating customers and connecting them to other bank areas while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker - Perry

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Last checked: 1 hour agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, delivering excellent service while accurately processing transactions and balancing daily. Retain and grow consumer and business relationships by identifying financial goals, educating customers on deposit products, and using a disciplined sales process that includes follow-up and referrals. Deepen partnerships by educating customers and connecting them to other bank areas while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and help them understand relevant options.
  • •Proactively grow customer relationships through a disciplined sales process, including follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures; ensure transactions are processed accurately and balances daily.

Key Requirements

  • •High School Diploma or GED plus a minimum of 1 year of customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor's Degree.
  • •1 year or more of customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Demonstrated ability to provide customer service and resolve customer issues.
Experience:1+ yearsBankingFinancial services
Education:Bachelor's
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumen
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn