Director, Talent Acquisition - Global CX & Partners

Workday
Atlanta, Boulder, San Francisco, Chicago, New York, Denver
Workplace: HybridFull timeUSD 213,900 - 320,900 annuallyFunction: People, HR & TalentExperience: 12+ yearsSkills: ["Data-driven decision-making","Coaching and mentoring","Stakeholder management","Change leadership","Executive communication"]

Lead end-to-end talent acquisition strategy for Global Customer Experience and Partners, building a high-performing team of Talent Acquisition Partners and coaching for exceptional hiring outcomes. Partner with Operations and Finance on headcount budgets, forecasts, reporting, and capacity planning. Serve as the operational right hand to the TA GCO Vice President, establish execution rhythms, and collaborate with HR, Talent Marketing, Operations, and Analytics to align recruitment branding and data-driven insights—driving innovation with AI and emerging tools.

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FursaFursa
Workday
Workday
1 month ago

Director, Talent Acquisition - Global CX & Partners

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Last checked: 39 days agoStatus: Live

Job Summary

Lead end-to-end talent acquisition strategy for Global Customer Experience and Partners, building a high-performing team of Talent Acquisition Partners and coaching for exceptional hiring outcomes. Partner with Operations and Finance on headcount budgets, forecasts, reporting, and capacity planning. Serve as the operational right hand to the TA GCO Vice President, establish execution rhythms, and collaborate with HR, Talent Marketing, Operations, and Analytics to align recruitment branding and data-driven insights—driving innovation with AI and emerging tools.
Location: Atlanta, Boulder, San Francisco, Chicago, New York, Denver
Workplace: Hybrid
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Director level

Key Responsibilities

  • •Build and execute end-to-end talent acquisition strategy for Global CX and Partners, aligned to broader business objectives.
  • •Manage and grow a high-performing Talent Acquisition team by coaching and mentoring Talent Partners.
  • •Partner with Operations and Finance to manage headcount budgets, forecasts, reporting, and capacity planning against hiring demand.
  • •Act as operational right hand to the TA GCO Vice President by driving operational rigor and establishing reporting/QBR/meeting cadences across GCO.
  • •Advise HR Centers of Excellence and collaborate with Talent Marketing, Operations, and Analytics to align recruitment branding and data-driven insights; champion AI and emerging tools to improve candidate and hiring manager experience.

Pay and Benefits

Salary: USD 213,900 - 320,900 annually
Equity and Bonus:Equity

Key Requirements

  • •12+ years of relevant talent acquisition or HR experience.
  • •7+ years leading and fostering high-performing teams.
  • •Proven success leading, developing, and growing talent acquisition professionals in fast-growth, dynamic environments across countries and cultures.
  • •Experience with workforce planning, forecasting, and resource allocation.
  • •Ability to build professional relationships and communication lines across functional leadership to drive aligned talent acquisition outcomes.
Experience:12+ years
Skills:Data-driven decision-makingCoaching and mentoringStakeholder managementChange leadershipExecutive communication
Tech Stack:AIWorkday

Company Brief

Workday
Provides cloud-based enterprise applications for human capital management, financial management, payroll, and analytics. Delivers unified HR and finance software suites to large organizations, enabling workforce planning, talent management, payroll, and financial reporting.
Industry: HR Tech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Pleasanton, United States
Founded: 2005
WebsiteLinkedIn