Freelance Senior Account Executive - Community Management

Burson
Cairo
Workplace: OnsiteFreelanceFunction: SalesSkills: ["Proactive","Excellent writing","Analytical skills","Organizational skills","Professional communication"]

Lead day-to-day management of online communities for social platforms, ensuring timely, relevant, brand-aligned engagement. Build and grow audience relationships through community moderation, social listening, and proactive conversation participation. Create engagement plans, response frameworks, moderation and escalation processes, and deliver actionable insights from engagement, sentiment, and community metrics. Collaborate with strategists, creatives, and analysts to strengthen clients’ digital presence through authentic audience relationships.

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FursaFursa
Burson
Burson
2 days ago

Freelance Senior Account Executive - Community Management

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead day-to-day management of online communities for social platforms, ensuring timely, relevant, brand-aligned engagement. Build and grow audience relationships through community moderation, social listening, and proactive conversation participation. Create engagement plans, response frameworks, moderation and escalation processes, and deliver actionable insights from engagement, sentiment, and community metrics. Collaborate with strategists, creatives, and analysts to strengthen clients’ digital presence through authentic audience relationships.
Location: Cairo
Workplace: Onsite
Employment Type: Freelance
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Manage day-to-day community engagement across multiple social media platforms, ensuring timely, accurate, brand-aligned responses.
  • •Build, nurture, and grow online communities through meaningful interactions that strengthen audience relationships and brand loyalty.
  • •Monitor conversations, sentiment, trends, and emerging issues through active social listening and community monitoring.
  • •Develop community engagement plans, response frameworks, moderation guidelines, and escalation processes.
  • •Analyze community performance and engagement metrics to generate actionable insights and recommendations.
  • •collaborate with creative and content teams to align content with community needs, audience interests, and engagement objectives.

Key Requirements

  • •Proven experience in community management, digital engagement, or social media communications in an agency or in-house environment.
  • •Strong understanding of community building, moderation, audience engagement, social listening, and online reputation management.
  • •Experience managing conversations across platforms including LinkedIn, Instagram, X, TikTok, and Facebook.
  • •Excellent writing skills with the ability to adapt tone of voice and craft engaging audience responses.
  • •Arabic language proficiency (written and spoken) is preferred.
Experience:AgencyIn-houseSocial media communicationsCommunity management
Skills:ProactiveExcellent writingAnalytical skillsOrganizational skillsProfessional communication
Languages:Arabic
Tech Stack:Social media platformsLinkedInInstagramXTikTokFacebookCommunity monitoringSocial listening

Company Brief

Burson
Burson Global is a communications and public relations agency providing strategic PR, corporate communications, crisis management, media relations, and stakeholder engagement services to clients across industries to build reputation and manage public perception.
Industry: Professional Services
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