Field Services Technician

NTT
Mexico
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Client liaison","Troubleshooting","Technical problem-solving","Configuration","Maintenance"]

Provide on-site integration and multi-vendor systems support for client environments, handling hardware, software, networking products, and operating systems. Install, implement, configure, maintain, troubleshoot, and repair desktops, notebooks, printers, and related peripherals. Serve as the client liaison for administrative and technical issues, helping clarify whether resolution belongs to sales, client support, or engineers. Work out of CDMX, Mexico with support responsibilities that may involve on-site and/or remote installation.

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FursaFursa
NTT
NTT
5 days ago

Field Services Technician

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Last checked: 17 hours agoStatus: Live

Job Summary

Provide on-site integration and multi-vendor systems support for client environments, handling hardware, software, networking products, and operating systems. Install, implement, configure, maintain, troubleshoot, and repair desktops, notebooks, printers, and related peripherals. Serve as the client liaison for administrative and technical issues, helping clarify whether resolution belongs to sales, client support, or engineers. Work out of CDMX, Mexico with support responsibilities that may involve on-site and/or remote installation.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Provide on-site integration of company and multi-vendor systems solutions, including hardware, software, networking products, and operating systems.
  • •Handle on-site and/or remote installation, implementation, configuration, maintenance, troubleshooting, and repair of end-user devices and peripherals.
  • •Maintain administrative and technical communication with clients as the company liaison.
  • •Interpret client needs and clarify ownership of problem resolution across sales, client support, and engineering.
  • •Coordinate technical matters required to keep client systems functioning properly.

Key Requirements

  • •Perform on-site integration of company and multi-vendor systems solutions across hardware, software, networking products, and operating systems.
  • •Install, implement, configure, maintain, troubleshoot, and repair desktops, notebooks, printers, and associated peripherals.
  • •Support on-site and/or remote installation and implementation activities as needed.
  • •Act as a client liaison for administrative and technical matters.
  • •Interpret client needs and help determine the appropriate group responsible for problem resolution.
Skills:Client liaisonTroubleshootingTechnical problem-solvingConfigurationMaintenance
Tech Stack:Operating systemsDesktopsNotebooksPrintersNetworking products

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn