Service Now Implementation - Subcontractor (INDIA - BENGALURU - HP, IN)

Birlasoft
Bengaluru
Workplace: OnsiteContractFunction: Executive & General ManagementSkills: ["Problem-solving","Documentation","Stakeholder management","Root cause analysis","Collaboration"]

Design, configure, and implement ServiceNow solutions using platform best practices and scalable architecture. Build and maintain workflows, scripts, UI policies, Flow Designer flows, and catalog/form configurations. Integrate ServiceNow with enterprise systems via REST, SOAP, IntegrationHub, and ServiceNow APIs. Partner with stakeholders to translate requirements into technical designs, and provide production support, upgrades, patching, troubleshooting, root-cause analysis, and performance tuning.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Birlasoft
Birlasoft
2 days ago

Service Now Implementation - Subcontractor (INDIA - BENGALURU - HP, IN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Design, configure, and implement ServiceNow solutions using platform best practices and scalable architecture. Build and maintain workflows, scripts, UI policies, Flow Designer flows, and catalog/form configurations. Integrate ServiceNow with enterprise systems via REST, SOAP, IntegrationHub, and ServiceNow APIs. Partner with stakeholders to translate requirements into technical designs, and provide production support, upgrades, patching, troubleshooting, root-cause analysis, and performance tuning.
Location: Bengaluru
Workplace: Onsite
Employment Type: Contract
Job Function: Executive & General Management

Key Responsibilities

  • •Design, configure, and implement ServiceNow solutions using platform best practices and scalable architecture principles.
  • •Develop and maintain workflows and configurations such as business rules, client scripts, script includes, UI policies, Flow Designer flows, and catalog items.
  • •Build and support integrations with enterprise systems using REST, SOAP, IntegrationHub, web services, and ServiceNow APIs.
  • •Partner with business stakeholders to understand requirements and translate needs into technical designs and solution options.
  • •Provide production support, upgrades, patching, troubleshooting, root cause analysis, performance tuning, and release readiness support.

Key Requirements

  • •Design, configure, and implement ServiceNow solutions using platform best practices and scalable architecture principles.
  • •Develop and maintain workflows and configurations including business rules, client scripts, script includes, UI policies, Flow Designer flows, and catalog items.
  • •Build and support integrations with enterprise systems using REST, SOAP, IntegrationHub, web services, and ServiceNow APIs.
  • •Partner with business stakeholders to understand requirements, document solution options, and translate needs into technical designs.
  • •Perform troubleshooting, root cause analysis, performance tuning, and remediation across ServiceNow applications and integrations.
Skills:Problem-solvingDocumentationStakeholder managementRoot cause analysisCollaboration
Tech Stack:ServiceNowRESTSOAPIntegrationHubWeb servicesServiceNow APIsFlow DesignerUI policiesBusiness rulesClient scriptsScript includesCatalog itemsFormsLists

Company Brief

Birlasoft
Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Noida, India
WebsiteLinkedIn