Customer Engineer

Applied Materials
Singapore
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Troubleshooting","Mentoring","Customer coordination"]

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor and display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues with support as needed. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate with customers to ensure smooth operations. Train and mentor junior Customer Engineers and collaborate with senior engineers on roadmaps and process understanding.

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Applied Materials
Applied Materials
1 month ago

Customer Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Closed

Job Summary

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor and display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues with support as needed. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate with customers to ensure smooth operations. Train and mentor junior Customer Engineers and collaborate with senior engineers on roadmaps and process understanding.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Use basic diagnostic techniques to assess equipment and address technical issues with assistance from senior engineers.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Collaborate with senior engineers and/or customers to understand roadmaps, process flows, and business challenges.
  • •Train and mentor junior customer engineers and coordinate direct communication with customers.

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •4-7 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools, including digital multimeters.
  • •Effective written and verbal communication skills, with basic knowledge of Microsoft Excel, Word, and PowerPoint.
Experience:4-7 yearsSemiconductorEquipment support
Education:Associate's
Skills:CommunicationTroubleshootingMentoringCustomer coordination
Licenses:Valid driver’s license
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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