3 weeks ago

Onsite Administrator Level I (Printer Technician) - Melbourne, FL

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Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Provide onsite support for printers and multifunction devices, handling service requests through troubleshooting, maintenance, and customer assistance. Diagnose and resolve common issues (paper jams, print quality, connectivity, error codes), replace consumables and maintenance parts, and perform preventive maintenance. Install, configure, and test printers on networks and workstations, document work in the service management system, and escalate advanced hardware/software/network issues as needed.

Location: Melbourne

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Perform basic onsite troubleshooting of printers, copiers, and multifunction devices.
•Diagnose and resolve common issues such as paper jams, print quality problems, connectivity issues, and error codes.
•Replace consumables and maintenance items (toner, drums, rollers, and maintenance kits) and conduct routine preventive maintenance.
•Install, configure, and test printers on networks and workstations.
•Respond to service tickets, document work in the service management system, educate users, maintain inventory, and escalate advanced issues.

Pay and Benefits

Salary: USD 21 - 28 hourly

Perks:Health InsuranceDentalVisionDisability InsuranceLife InsurancePaid Leave

Key Requirements

•Reside in Melbourne, FL or commute daily to the customer site.
•High School Diploma/GED/commensurate work experience with demonstrated competence.
•Typically 2-4 years of work experience, preferably in maintenance, quality, or a related field.
•Basic understanding of computer hardware and strong troubleshooting/problem-solving skills.
•Good customer service and communication skills; ability to work independently and manage multiple service calls.

Experience:2-4 years

Education:High School

Skills:CommunicationTroubleshootingProblem-solvingCustomer serviceIndependence

Company Brief

Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.

Industry: Hardware Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Palo Alto, United States

Founded: 1939

Glassdoor: 3.8

Website LinkedIn

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