Onsite Administrator Level I (Printer Technician) - Melbourne, FL

HP
Florida
Workplace: OnsiteFull timeUSD 21 - 28 hourlyFunction: Administration & Executive AssistanceExperience: 2-4 yearsEducation: high_schoolSkills: ["Troubleshooting","Problem-solving","Customer service","Communication","Independent work","Time management","Attention to detail","Documentation and reporting","Learning agility","Customer centricity","Results orientation","Digital fluency"]

Provide onsite support for printers and multifunction devices, handling service requests with basic troubleshooting and maintenance. Diagnose and resolve common issues (paper jams, print quality, connectivity, error codes), replace consumables and maintenance parts, and perform routine preventive maintenance. Install, configure, and test printers on networks and workstations, document work in the service management system, educate users, and escalate advanced hardware, software, or network issues as needed.

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FursaFursa
HP
HP
2 months ago

Onsite Administrator Level I (Printer Technician) - Melbourne, FL

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Last checked: 10 hours agoStatus: Live

Job Summary

Provide onsite support for printers and multifunction devices, handling service requests with basic troubleshooting and maintenance. Diagnose and resolve common issues (paper jams, print quality, connectivity, error codes), replace consumables and maintenance parts, and perform routine preventive maintenance. Install, configure, and test printers on networks and workstations, document work in the service management system, educate users, and escalate advanced hardware, software, or network issues as needed.
Location: Florida
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Perform basic onsite troubleshooting of printers, copiers, and multifunction devices.
  • •Diagnose and resolve issues including paper jams, print quality problems, connectivity issues, and error codes.
  • •Replace consumables and maintenance items such as toner, drums, rollers, and maintenance kits.
  • •Conduct routine preventive maintenance and install, configure, and test printers on networks and workstations.
  • •Respond to service tickets, document work in the service management system, educate users, and escalate advanced issues as needed.

Pay and Benefits

Salary: USD 21 - 28 hourly
Perks:Health InsuranceDentalVisionDisability InsuranceEmployee AssistanceFlexible SpendingLife InsuranceParental LeavePaid HolidaysPaid Leave

Key Requirements

  • •High School Diploma/GED/Higher Secondary education or equivalent work experience demonstrating competence.
  • •Typically 2-4 years of work experience, preferably in maintenance, quality, or a related field.
  • •Basic understanding of computer hardware.
  • •Strong troubleshooting and problem-solving skills.
  • •Good customer service and communication abilities.
Experience:2-4 years
Education:High School
Skills:TroubleshootingProblem-solvingCustomer serviceCommunicationIndependent workTime managementAttention to detailDocumentation and reportingLearning agilityCustomer centricityResults orientationDigital fluency

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
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