OpenAI

1 month ago

Solutions Engineer, Pre-Sales

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

As a Solutions Engineer, you will partner with customers to translate pre-sales needs into architectural patterns and business value, delivering demos, technical advisory, and security guidance for OpenAI API and ChatGPT Enterprise, while collaborating with Sales, Security, and Product teams to ensure customers maximize benefit and adoption of our models.

Location: São Paulo

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Deliver an exceptional pre-sales customer experience by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.
•Demonstrate how OpenAI APIs and ChatGPT can meet customers’ business needs, including building and presenting demos, scoping use cases, and recommending architecture patterns.
•Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
•Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.
•Foster customer advocacy and represent the voice of the customer with internal teams by gathering feedback and informing product planning.

Key Requirements

•5+ years of experience in a technical pre-sales or similar role with complex global organizations.
•Strong understanding of IT security principles and security/compliance support for technical B2B SaaS products.
•Foundational training in programming languages such as Python or JavaScript.
•Experience delivering prototypes of Generative AI or traditional ML solutions and knowledge of network/cloud architecture.
•Excellent presenter and communicator able to translate business and technical topics to all audiences, including senior leaders.

Experience:5+ years

Skills:PresentationCommunicationProblem-solvingCustomer-facingTechnical advisory

Languages:English

Tech Stack:PythonJavaScriptAPIsCloudNetwork architecture

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

1 month ago

Solutions Engineer, Pre-Sales

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Deliver an exceptional pre-sales customer experience by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.
•Demonstrate how OpenAI APIs and ChatGPT can meet customers’ business needs, including building and presenting demos, scoping use cases, and recommending architecture patterns.
•Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
•Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.
•Foster customer advocacy and represent the voice of the customer with internal teams by gathering feedback and informing product planning.

Key Requirements

•5+ years of experience in a technical pre-sales or similar role with complex global organizations.
•Strong understanding of IT security principles and security/compliance support for technical B2B SaaS products.
•Foundational training in programming languages such as Python or JavaScript.
•Experience delivering prototypes of Generative AI or traditional ML solutions and knowledge of network/cloud architecture.
•Excellent presenter and communicator able to translate business and technical topics to all audiences, including senior leaders.

Experience:5+ years

Skills:PresentationCommunicationProblem-solvingCustomer-facingTechnical advisory

Languages:English

Tech Stack:PythonJavaScriptAPIsCloudNetwork architecture

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor