Restaurant Supervisor (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Guest relations","Interpersonal skills","Resilience","Problem-solving","Quality and safety","Agility"]

Oversee daily front-of-house restaurant operations to ensure smooth service delivery and strong guest satisfaction. Supervise and coordinate servers, hosts, and bartenders; manage dining room flow, reservations, seating, and table turnover; handle guest inquiries and complaints; and maintain cleanliness and health/safety standards. Support inventory control, collaborate with kitchen for timely delivery, assist with scheduling, and provide feedback to train and improve staff performance, while upholding restaurant policies and procedures.

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Power International Holding
Power International Holding
1 week ago

Restaurant Supervisor (QA)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Oversee daily front-of-house restaurant operations to ensure smooth service delivery and strong guest satisfaction. Supervise and coordinate servers, hosts, and bartenders; manage dining room flow, reservations, seating, and table turnover; handle guest inquiries and complaints; and maintain cleanliness and health/safety standards. Support inventory control, collaborate with kitchen for timely delivery, assist with scheduling, and provide feedback to train and improve staff performance, while upholding restaurant policies and procedures.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Supervise and coordinate front-of-house staff (servers, hosts, bartenders) to ensure efficient restaurant operations.
  • •Oversee dining room flow, seating arrangements, and reservations to optimize guest satisfaction and table turnover.
  • •Train and mentor staff on service standards, menu knowledge, and customer interaction; assist with performance feedback and improvement.
  • •Handle guest inquiries, complaints, and special requests professionally and promptly.
  • •Assist with inventory management, scheduling, cash/alcohol service compliance, and dining area cleanliness per health and safety standards.

Key Requirements

  • •Minimum 5 years working experience, with 3 years of relevant working experience.
  • •Ability to lead and motivate staff, delegate effectively, and maintain a positive work environment.
  • •Strong interpersonal skills to interact with guests, address concerns, and ensure high customer satisfaction.
  • •Knowledge of inventory control procedures, including ordering, stocking, and monitoring supplies to minimize waste.
  • •ERP knowledge with preferably SAP functional skills as a requirement for success in the role.
Experience:5+ yearsGCC
Education:Bachelor's
Skills:LeadershipGuest relationsInterpersonal skillsResilienceProblem-solvingQuality and safetyAgility
Tech Stack:SAPERPAI

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website