Senior Manager, Product Deployment

Delivery Hero
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Analytical thinking","Business acumen","Cross-functional collaboration","Communication","Stakeholder management"]

Serve as the liaison between product teams and regional stakeholders to drive strategy, structured business cases, and cross-functional go-to-market execution for product deployments. Gather and prioritize feedback, define problem statements and success metrics, orchestrate rollout readiness across operations, finance, legal, PR, and marketing, and maintain deployment playbooks, FAQs, and training. Track adoption and performance, escalate risks, and coach team members on structured stakeholder and problem-solving.

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FursaFursa
Delivery Hero
Delivery Hero
1 day ago

Senior Manager, Product Deployment

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Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the liaison between product teams and regional stakeholders to drive strategy, structured business cases, and cross-functional go-to-market execution for product deployments. Gather and prioritize feedback, define problem statements and success metrics, orchestrate rollout readiness across operations, finance, legal, PR, and marketing, and maintain deployment playbooks, FAQs, and training. Track adoption and performance, escalate risks, and coach team members on structured stakeholder and problem-solving.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Engage local business stakeholders and regional teams to gather feedback, identify pain points, and collect feature requests.
  • •Consolidate and prioritize input, translating operational challenges into structured business cases for the product team.
  • •Lead cross-functional orchestration of product initiatives across operations, finance, legal, PR, and marketing, coordinating timelines, resources, and communications.
  • •Develop and maintain deployment playbooks, FAQs, and training materials to drive adoption of product tools within scope.
  • •Act as primary point of contact between product and regional teams; maintain alignment through updates and checkpoints, track rollout performance, and escalate or de-escalate risks as needed.

Key Requirements

  • •7+ years of experience in product operations, program management, or product-related roles in a multi-region or global company.
  • •Strong analytical and business acumen to translate qualitative and quantitative insights into recommendations.
  • •Ability to plan, coordinate, and execute product rollouts, managing dependencies and operational requirements.
  • •Experience working with cross-functional teams in fast-paced or matrixed environments.
  • •Excellent communication and stakeholder management, including influencing director-level stakeholders without direct authority.
Experience:7+ yearsProduct operationsProgram managementMulti-regionOn-demand deliveryRetail
Skills:Analytical thinkingBusiness acumenCross-functional collaborationCommunicationStakeholder management
Languages:English
Tech Stack:JiraConfluenceNotionAsanaCRMAI

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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