Compliance Program Manager

Agoda
Chicago
Workplace: OnsiteFull timeUSD 75,000 - 112,000 annuallyFunction: Program & Project Management (PMO)Experience: 5+ yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Accountability","Proactivity","Managing multiple priorities"]

Own and continuously optimize the Compliance Management System (CMS) for Partner Controls and Compliance. Coordinate external assessments and remediation, maintain support-material archives, and monitor vendor activities to flag emerging risks and control gaps. Design and deliver annual compliance training, and improve governance documentation and reporting. Serve as a compliance subject matter expert to regulated partners and advise cross-functional teams with well-researched, actionable recommendations.

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Agoda
Agoda
19 hours ago

Compliance Program Manager

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Last checked: 1 hour agoStatus: Live

Job Summary

Own and continuously optimize the Compliance Management System (CMS) for Partner Controls and Compliance. Coordinate external assessments and remediation, maintain support-material archives, and monitor vendor activities to flag emerging risks and control gaps. Design and deliver annual compliance training, and improve governance documentation and reporting. Serve as a compliance subject matter expert to regulated partners and advise cross-functional teams with well-researched, actionable recommendations.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Execute day-to-day management and continuous optimization of the Compliance Management System (CMS).
  • •Coordinate end-to-end external assessment processes, ensuring timely remediation and ongoing improvement of the control environment.
  • •Monitor vendor information and activities; flag emerging risks or control gaps and validate alignment with partner requirements.
  • •Own design, delivery, and effectiveness of annual compliance training programs to meet partner requirements.
  • •Contribute to compliance governance documentation and reporting, and advise cross-functional teams on risk mitigation and process improvements.

Pay and Benefits

Salary: USD 75,000 - 112,000 annually

Key Requirements

  • •Bachelor’s degree in Business, Law, Risk Management, or a related field.
  • •5+ years of experience in compliance, risk management, or process improvement.
  • •Solid understanding of internal controls, regulatory frameworks, and Compliance Management Systems (CMS).
  • •Experience improving Governance, Risk, & Compliance (GRC) tools and compliance processes by identifying gaps and delivering enhancements.
  • •Ability to manage multiple priorities across partnerships autonomously and maintain accountability for cross-functional execution.
Experience:5+ years
Education:Bachelor's in Business, Law, Risk Management, or related field
Skills:Problem-solvingCommunicationAccountabilityProactivityManaging multiple priorities
Languages:English
Tech Stack:AIAutomation

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
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