BDC Associate Fixed Ops - Century BMW

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 15,000 - 18,000 annuallyFunction: Business Development & PartnershipsSkills: ["Communication","Teamwork","Independence","Organizational skills","Time management"]

Generate sales appointments for customers who contact the dealership online, providing a prompt, professional, accurate, and courteous experience. Respond to internet inquiries, enter customer inquiry data into the CRM, manage lead flow with lead management tools, and closely track customer interest. Complete reports and documentation, conduct phone surveys to assess preferences and customer experience, and build product, inventory, financing, and incentive program knowledge through training.

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Sonic Automotive
Sonic Automotive
1 day ago

BDC Associate Fixed Ops - Century BMW

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Generate sales appointments for customers who contact the dealership online, providing a prompt, professional, accurate, and courteous experience. Respond to internet inquiries, enter customer inquiry data into the CRM, manage lead flow with lead management tools, and closely track customer interest. Complete reports and documentation, conduct phone surveys to assess preferences and customer experience, and build product, inventory, financing, and incentive program knowledge through training.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Entry level

Key Responsibilities

  • •Respond to internet inquiries with courtesy, accuracy, and professionalism.
  • •Promptly and accurately enter customer inquiry data into the CRM.
  • •Generate sales appointments and manage inquiry flow.
  • •Conduct phone surveys to assess customer preferences and quality of experience.
  • •Compile reports, forms, and documentation on a timely basis.

Pay and Benefits

Salary: USD 15,000 - 18,000 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Demonstrated automotive sales experience.
  • •Experience in virtual/online selling.
  • •Excellent verbal and written communication skills.
  • •Strong MS Office Suite computer skills.
  • •Ability to work independently and as part of a team in a fast-paced call center environment.
Experience:AutomotiveVirtual/online sellingCall center
Skills:CommunicationTeamworkIndependenceOrganizational skillsTime management
Languages:English
Tech Stack:CRMMS OfficeMS Office SuiteLead management toolsIPadsIPhones

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn