Personal Banker Associate I - Spanish speaking preferred

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer communication","Confidentiality","Ethical behavior","Risk awareness"]

Train into a Retail Personal Banker role that uses a consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs. You’ll cross-sell retail consumer and small business products, use approved marketing tools to reach out and set appointments, and refer customers to mortgage and business partners for holistic solutions. The role also includes teller transaction processing, loan and bankcard participation, and maintaining risk and confidentiality standards.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker Associate I - Spanish speaking preferred

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Last checked: 14 hours agoStatus: Live

Job Summary

Train into a Retail Personal Banker role that uses a consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs. You’ll cross-sell retail consumer and small business products, use approved marketing tools to reach out and set appointments, and refer customers to mortgage and business partners for holistic solutions. The role also includes teller transaction processing, loan and bankcard participation, and maintaining risk and confidentiality standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current/future financial needs.
  • •Recommend appropriate retail consumer and small business solutions using product knowledge and value proposition.
  • •Use CAMP and approved marketing tools to reach customers and set appointments for periodic financial reviews.
  • •Primarily cross-sell to the existing customer base and participate in outside sales activities as directed.
  • •Process teller transactions and participate in consumer loan and bankcard processes, following policies to mitigate fraud and risk.
Travel: Medium travel

Key Requirements

  • •College degree or work experience with transferable skills (or a combination of education and experience).
  • •Experience in the financial industry preferred.
  • •Ability to comfortably perform sales activities to acquire new customers and cross-sell to existing customers.
  • •Ability to demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •S.A.F.E. Act registration at time of employment through NMLS (NMLS registration required for this position).
Experience:Financial servicesRetail bankingConsumer banking
Skills:Consultative sellingCustomer communicationConfidentialityEthical behaviorRisk awareness
Licenses:NMLS registration
Certifications:S.A.F.E. Act registration (NMLS)
Languages:Spanish
Tech Stack:CAMPNMLSSAFE ActFinancial Needs Assessment

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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