HyperCare Specialist (Warsaw, MZ, PL, 00-844)
Warsaw
Workplace: HybridFull timePLN 5,500 - 9,000Function: Customer Support (Service Desk)Skills: ["Customer experience","Follow-up","Determination","Results-oriented"]Own inbound leads as the first point of contact, qualify and route them to the right sales person or channel, and ensure a positive customer experience. Coordinate follow-ups with internal teams and distributors for timely customer responses. Support initiatives to improve Net Promoter Score (NPS) by resolving inbound inquiries effectively. Join a Hypercare team expanding from 7 to 8 members in a Warsaw hybrid setup.
