NTT

6 months ago

Security Engineer WAF and SSLO (L2)

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Last checked: 6 hours agoStatus: Live

Job Summary

Provide Level 2 operational support for F5 BIG-IP WAF (ASM) and SSL Orchestrator (SSLO) platforms, monitoring performance, availability, and security events while responding to tickets within SLAs. Analyze and resolve web application and SSL/TLS security incidents, managing WAF and SSL policies, deploying configurations for new services, and escalating high-severity issues to L3/TAC. Ensure compliance with bank security and regulatory requirements using SOPs, runbooks, and RCA.

Location: Mumbai

Workplace: Onsite

Employment Type: Full time

Job Function: Cybersecurity

Seniority: Mid level

Key Responsibilities

•Provide Level 2 operational support for F5 BIG-IP systems, focusing on WAF (ASM) and SSL Orchestrator (SSLO) modules.
•Monitor F5 platforms for performance, availability, and security events; respond to alerts and service-desk tickets per SLAs.
•Analyze and resolve security incidents for web applications and SSL/TLS traffic, performing first-pass diagnostics and routine fixes.
•Manage and deploy WAF and security policies, including exceptions and policy tuning; perform configuration changes and updates on SSLO.
•Escalate complex or high-severity issues to the L3 engineering team and F5 TAC; perform RCA and coordinate with stakeholders for remediation.

Key Requirements

•4–6 years of relevant experience in network/security operations and Level 2 troubleshooting.
•In-depth knowledge of F5 BIG-IP platforms, including LTM, ASM/WAF, and SSLO.
•BE/B-Tech/BCA or a master’s degree in CS/IT.
•CEH, CCNA, or CCNP Security plus OEM F5 certifications F5-CA and/or F5-CTS (2 certifications).
•Strong understanding of network security principles in a banking/financial services environment.

Education:Bachelor's in CS/IT

Skills:TroubleshootingIncident analysisRoot cause analysisComplianceStakeholder coordination

Certifications:CEHCCNACCNP SecurityF5-CAF5-CTS

Tech Stack:F5 BIG-IPF5 BIG-IP WAF/ASMF5 BIG-IP SSL Orchestrator (SSLO)LTMASM/WAFSSLOSSL/TLSSSL Orchestrator

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT