Technical Specialist
Houston, Buenos Aires, Baton Rouge
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 5+ yearsEducation: bachelorsSkills: ["Analytical thinking","Communication","Facilitation","Problem-solving","Root cause analysis"]Serve as a subject-matter expert for the VECTRA product line, owning analysis processes and ensuring report delivery and quality remain uncompromised by software or analysis issues. Provide technical support, troubleshooting, and training on updated VECTRA methodologies and tools. Maintain VECTRA documentation and quality metric systems aligned to ISO guidance, lead introductions of new technologies, and drive root-cause investigations and corrective actions.

