Instructor, Ground Operations Training

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Education & TrainingExperience: 2+ yearsEducation: bachelorsSkills: ["Presentation","Facilitation","Leadership","Problem-solving","Time management"]

Facilitate American Airlines ground operations training programs for airport and cargo teams, including developing new course content and mentoring learners. You’ll communicate with clarity and empathy, provide timely feedback, maintain accurate training records, and collaborate across the training organization. The role requires classroom facilitation experience, adult learning proficiency, and the ability to travel extensively domestically and internationally to support instruction and mentorship.

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American Airlines Group
American Airlines Group
1 week ago

Instructor, Ground Operations Training

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Last checked: 9 hours agoStatus: Live

Job Summary

Facilitate American Airlines ground operations training programs for airport and cargo teams, including developing new course content and mentoring learners. You’ll communicate with clarity and empathy, provide timely feedback, maintain accurate training records, and collaborate across the training organization. The role requires classroom facilitation experience, adult learning proficiency, and the ability to travel extensively domestically and internationally to support instruction and mentorship.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Facilitate ground operations training programs for learners.
  • •Develop new training content and help elevate course facilitation quality.
  • •Connect with, guide, and mentor learners through training.
  • •Provide effective, timely feedback and maintain accurate training records.
  • •Collaborate with other training team members and support special projects and pilot classes.
Travel: Extensive travel

Pay and Benefits

Perks:Health InsuranceDentalPrescriptionVision401kWellness StipendPet Insurance

Key Requirements

  • •Bachelor’s degree or equivalent training/experience.
  • •2+ years working in an airport environment with knowledge of ramp operations or relevant experience.
  • •Previous classroom facilitation and management experience.
  • •Mainline ramp experience and/or mainline operations or control center experience.
  • •Proficiency with adult learning principles and training-related software/tools.
Experience:2+ years
Education:Bachelor's
Skills:PresentationFacilitationLeadershipProblem-solvingTime management
Licenses:Valid driver’s license
Tech Stack:Microsoft OfficeWordExcelOutlookRampLink+SABREDECSGETRealtime

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn