Account Manager Regions - Bologna

Delivery Hero
Bologna
Workplace: HybridFull timeEUR 26,338 - 32,923 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Problem-solving","Analytical","Data-driven","Organization","Time management"]

Own and grow long-term relationships with restaurant partners in the Bologna region, acting as a trusted consultant to support their goals. Use data-driven insights and operational expertise to optimize partner revenue through promotions, marketing activations, and menu improvements. Drive onboarding in the Glovo app and collaborate across Marketing, Operations, Finance, and Customer Service to deliver measurable growth and profitability.

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Delivery Hero
Delivery Hero
21 hours ago

Account Manager Regions - Bologna

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Last checked: 36 minutes agoStatus: Live

Job Summary

Own and grow long-term relationships with restaurant partners in the Bologna region, acting as a trusted consultant to support their goals. Use data-driven insights and operational expertise to optimize partner revenue through promotions, marketing activations, and menu improvements. Drive onboarding in the Glovo app and collaborate across Marketing, Operations, Finance, and Customer Service to deliver measurable growth and profitability.
Location: Bologna
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain strong, long-term relationships with restaurant partners through consistent, proactive communication.
  • •Analyze partners’ business goals and challenges to provide strategic guidance and support.
  • •Use data-driven insights to drive operational excellence, growth, and profitability for partners and Glovo.
  • •Drive revenue growth via smart promotions, high-impact marketing activations, and menu optimization.
  • •Own partner onboarding in the Glovo app, from store setup through supporting their first days on the platform.

Pay and Benefits

Salary: EUR 26,338 - 32,923 annually
Perks:Health InsuranceRemote WorkParental Leave

Key Requirements

  • •2+ years of experience in high-performance account management or business consultancy, preferably in FMCG, food-hospitality, or on-demand delivery.
  • •Bachelor in Business Administration, Marketing, Industrial Engineering, or equivalent is preferred.
  • •Motivation to pursue ambitious goals with timely execution and a track record of exceeding KPIs.
  • •Problem-solving mindset with a data-driven, analytical approach based on details.
  • •Native Italian and proficiency in English; knowledge of Google Suite, with Salesforce a plus.
Experience:2+ yearsFMCGFood-hospitalityOn-demand delivery
Education:Bachelor's in Business Administration, Marketing, Industrial Engineering
Skills:Problem-solvingAnalyticalData-drivenOrganizationTime management
Languages:ItalianEnglish
Tech Stack:Google suiteSalesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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