Lead Renewal Operations (Scaled)

Workiva
United States
Workplace: RemoteFull timeUSD 106,000 - 185,000 annuallyFunction: Administration & Executive AssistanceExperience: 6+ yearsEducation: bachelorsSkills: ["Process improvement","Stakeholder management","Analytical thinking","Communication","Independent execution"]

Own and improve Workiva’s high-volume, low-touch renewal motions across distributor, marketplace, partner-supported, and long-tail renewal portfolios. You’ll manage day-to-day renewal workflows, monitor expirations and operational risks, and design scalable processes using AI-assisted automation. Partner with Renewals, Partners, Sales, Deal Desk, Finance, Legal, and Operations while maintaining renewal data and operational dashboards in Salesforce, Gainsight, and Excel.

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FursaFursa
Workiva
Workiva
1 day ago

Lead Renewal Operations (Scaled)

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Last checked: 11 hours agoStatus: Live

Job Summary

Own and improve Workiva’s high-volume, low-touch renewal motions across distributor, marketplace, partner-supported, and long-tail renewal portfolios. You’ll manage day-to-day renewal workflows, monitor expirations and operational risks, and design scalable processes using AI-assisted automation. Partner with Renewals, Partners, Sales, Deal Desk, Finance, Legal, and Operations while maintaining renewal data and operational dashboards in Salesforce, Gainsight, and Excel.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Manage day-to-day operational ownership of distributor, marketplace, partner-supported, and other long-tail or low-touch renewal portfolios.
  • •Ensure renewal opportunities are created, maintained, and progressed through workflow accurately and on time; monitor expirations and stalled or aging opportunities.
  • •Design, document, and improve scalable renewal workflows, including AI-assisted solutions to reduce manual effort and increase consistency.
  • •Engage with distributors, partners, and select external parties to confirm status and resolve operational blockers; coordinate internally to move renewals forward.
  • •Maintain high-quality renewal data and operational visibility using Salesforce, Gainsight, and Excel dashboards and reporting; identify risks and escalate as needed.
Travel: Low travel

Pay and Benefits

Salary: USD 106,000 - 185,000 annually
Equity and Bonus:Equity
Perks:401k

Key Requirements

  • •Bachelor's degree.
  • •6+ years of experience in Renewal Operations, Revenue Operations, Sales Operations, Partner Operations, Channel Operations, Customer Success Operations, or a related B2B SaaS role.
  • •Strong Salesforce experience, including opportunity management, data hygiene, reporting, dashboards, and workflow tracking.
  • •Demonstrated ability to improve operational processes, document workflows, and build scalable operating models.
  • •Strong analytical, written, and verbal communication skills; ability to work independently in ambiguous environments.
Experience:6+ yearsB2B SaaSSubscription-based revenue
Education:Bachelor's
Skills:Process improvementStakeholder managementAnalytical thinkingCommunicationIndependent execution
Tech Stack:SalesforceGainsightExcelPower QueryXLOOKUPMacrosSalesforce CPQDealHubAWSDashboardsAI-assisted workflowsAutomationNotification systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Workiva
Provides a cloud-based platform for connected reporting, compliance, and financial data collaboration. Workiva streamlines SEC reporting, ESG disclosures, and enterprise risk and compliance workflows for large organizations across industries.
Industry: RegTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ames, United States
Founded: 2008
WebsiteLinkedIn