Personal Banker II - New Lenox, IL

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeUSD 43,680 - 69,900 annuallyFunction: Banking, Lending & CreditSkills: ["Consultative sales","Relationship building","Customer service","Risk management","Professional communication"]

Join as a Retail Personal Banker II focused on consultative sales and relationship building. You’ll promote deposits, loans, and fee-based services, cross-sell to existing customers, and support outside sales activities to drive appointments and periodic financial reviews. The role requires strong customer experience, confidentiality, and risk accountability while opening/servicing retail products and managing sourced loans through closing.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker II - New Lenox, IL

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Last checked: 5 hours agoStatus: Live

Job Summary

Join as a Retail Personal Banker II focused on consultative sales and relationship building. You’ll promote deposits, loans, and fee-based services, cross-sell to existing customers, and support outside sales activities to drive appointments and periodic financial reviews. The role requires strong customer experience, confidentiality, and risk accountability while opening/servicing retail products and managing sourced loans through closing.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend appropriate solutions.
  • •Use approved marketing tools (including CAMP) to proactively reach out, set appointments, and conduct periodic financial reviews.
  • •Cross-sell to the existing customer base and perform outside sales activities, including community financial literacy events and business sales calls.
  • •Serve as a point of contact for referrals with Business Partners (Mortgage, Small Business, Commercial and Investment) and guide CSRs on sales and referral processes.
Travel: Medium travel

Pay and Benefits

Salary: USD 43,680 - 69,900 annually

Key Requirements

  • •College degree or work experience providing transferrable skills (or combination of education and experience).
  • •Demonstrated ability to develop comfort with sales activities to acquire new customers and cross-sell to established customers.
  • •Understanding of advanced math functions to analyze credit and financial information.
  • •Professional communication and the ability to represent Fifth Third Bank with appearance and verbal/written skills.
  • •This position requires S.A.F.E. Act registration at time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial industry
Skills:Consultative salesRelationship buildingCustomer serviceRisk managementProfessional communication
Certifications:S.A.F.E. Act (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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