Universal Banker

Tompkins Financial
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Relationship building","Customer focus","Risk management","Planning & results orientation"]

Deliver accurate, efficient branch banking services by handling teller transactions, supporting customer accounts, and addressing client inquiries. Help grow relationships by identifying needs, recommending products, and generating referrals. Provide branch operational support including cash handling, ATM upkeep, opening/closing procedures, and supervisory coverage when needed. Maintain compliance, security, and internal controls, with consumer/residential lending support and NMLS registration when applicable.

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Tompkins Financial
Tompkins Financial
2 days ago

Universal Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Deliver accurate, efficient branch banking services by handling teller transactions, supporting customer accounts, and addressing client inquiries. Help grow relationships by identifying needs, recommending products, and generating referrals. Provide branch operational support including cash handling, ATM upkeep, opening/closing procedures, and supervisory coverage when needed. Maintain compliance, security, and internal controls, with consumer/residential lending support and NMLS registration when applicable.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Process teller transactions accurately and in accordance with bank procedures.
  • •Perform branch balancing and support upkeep of assigned offsite ATM(s), as required.
  • •Assist with branch opening/closing, vault access, and alarm procedures under dual control, as assigned.
  • •Serve as a point of contact for customer inquiries and complete documentation and point-of-sale processing for accounts, loans, deposits, and related services.
  • •Serve as supervisor on duty when needed and support compliance, security, and lending support in accordance with policies and regulatory requirements.

Pay and Benefits

Perks:Health InsuranceDentalVision401k MatchProfit SharingPaid LeaveHolidaysFree ParkingEmployee Referrals

Key Requirements

  • •High school diploma or GED required.
  • •Minimum of two years of experience in customer service, sales, or a related role; prior banking experience preferred.
  • •Demonstrated proficiency in the sales process, including identifying client needs, recommending products/services, and achieving referral goals.
  • •Strong interpersonal, verbal, and written communication skills.
  • •Active Nationwide Mortgage Licensing System and Registry (NMLS) registration, or ability to secure registration upon hire, contingent upon a credit report review.
Education:High School
Skills:CommunicationRelationship buildingCustomer focusRisk managementPlanning & results orientation
Licenses:NMLS registration
Languages:English

Company Brief

Tompkins Financial
Financial services holding company offering commercial and retail banking, wealth management, insurance, and employee benefits solutions through its subsidiary brands. Primarily serves individuals, businesses, and institutions across upstate New York and neighboring markets.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ithaca, United States
Founded: 1836
WebsiteLinkedIn