Contact Center Fraud Operations Analyst (Digital)
U.S. Bancorp
Poland
Workplace: RemoteFull timePLN 80,070 - 94,200 annuallyFunction: Business OperationsSkills: ["Investigative skills","Attention to detail","Analytical thinking","Ability to work under pressure","Independent problem-solving"]Analyze customer transactions and digital activity to detect and help prevent fraud for U.S. Bank. Monitor account activity and money movement across multiple channels, investigate suspicious behavior, and contact customers by email or phone to verify issues. Partner with internal teams to confirm transaction legitimacy, resolve fraud-related matters, and maintain accurate fraud records and trend data. This role works night shifts in a home-based remote model.

