Resales Specialist (Client Advisor) - Madison Ave

RealReal
New York
Workplace: OnsiteFull timeUSD 21 - 25 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Relationship-building","Self-motivation","Attention to detail","Organizational skills","Continuous learning"]

Drive daily retail revenue as a proactive, metrics-focused client advisor for a luxury resale boutique. Exceed individual sales targets through suggestive selling, manage and grow a personal book of business via daily client outreach, and own performance by tracking KPIs and adjusting your approach. Deliver elevated luxury experiences across customer journeys, maintain boutique standards, and use Salesforce and internal tools to streamline client and sales workflows.

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RealReal
RealReal
4 days ago

Resales Specialist (Client Advisor) - Madison Ave

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Drive daily retail revenue as a proactive, metrics-focused client advisor for a luxury resale boutique. Exceed individual sales targets through suggestive selling, manage and grow a personal book of business via daily client outreach, and own performance by tracking KPIs and adjusting your approach. Deliver elevated luxury experiences across customer journeys, maintain boutique standards, and use Salesforce and internal tools to streamline client and sales workflows.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Proactively engage clients on the floor and exceed daily and monthly sales targets through suggestive selling.
  • •Manage and grow a personal book of business by performing daily outreach to existing clients.
  • •Monitor and analyze individual sales performance, pivoting strategy to meet shifting needs and KPIs.
  • •Provide an elevated luxury experience across multiple customer journeys from entry through checkout.
  • •Maintain floor excellence with consistent merchandising replenishment and execute opening/closing procedures; use Salesforce and internal tools to track client preferences.

Pay and Benefits

Salary: USD 21 - 25 hourly
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •1+ year of experience in a metrics-based retail sales environment.
  • •Meet and exceed individual sales goals and KPIs.
  • •Comfortable with ambiguity and rapid change in a fast-paced, growing business environment.
  • •Professional, positive demeanor and ability to represent a luxury brand with integrity.
  • •Proficient (or able to quickly become proficient) in Salesforce, Google Suite, and Mac iOS; ability to work evenings, weekends, and holidays as needed.
Experience:1+ yearsLuxury retailResale luxuryRetail sales
Skills:Relationship-buildingSelf-motivationAttention to detailOrganizational skillsContinuous learning
Tech Stack:SalesforceGoogle SuiteMac iOS

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
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Glassdoor: 3.3
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