PhonePe

1 day ago

CCM -Shivamogga, Karnataka

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Lead and manage a team of Collection Executives for an assigned collections cluster, collaborating with third-party recovery agencies. Own delinquency and overdue recovery targets by monitoring KPIs like resolution rates and delinquency buckets. Develop cluster-specific collections strategies, ensure strict adherence to collections SOPs and regulatory guidelines, and deliver daily reporting and performance reviews to address challenges and improve outcomes.

Location: India

Workplace: Onsite

Employment Type: Full time

Job Function: Healthcare (Clinical, Medical, Wellness)

Seniority: Manager level

Key Responsibilities

•Lead and manage a team of Collection Executives and collaborate with third-party recovery agencies to achieve targets.
•Drive collections for the assigned cluster by monitoring key KPIs such as resolution rates and delinquency buckets.
•Own portfolio delinquency rates and recovery of overdue payments within the cluster, controlling roll rates and minimizing bucket-wise delinquencies.
•Develop and execute collections strategies using data and portfolio health to improve collections effectiveness.
•Ensure compliance with collections processes, SOPs, internal policies, and regulatory guidelines; conduct reporting and reviews of delinquent portfolio performance.

Pay and Benefits

Perks:Health InsuranceCritical IllnessDentalLife InsuranceEmployee AssistanceOnsite MedicalParental SupportRelocation BenefitsEmployee PfGratuityNps

Key Requirements

•Graduate with at least 5 years of experience in collections.
•5+ years of collections experience, including 1-2 years in a team lead or supervisory role.
•Prior experience in a bank, new-age NBFC, or fintech company.
•Strong ability to lead and motivate a team.
•Excellent decision-making skills and ability to work under pressure with proactive communication.

Experience:5+ yearsFintechNBFCBanking

Education:Bachelor's

Skills:LeadershipAnalytical skillsCommunicationResults-orientedAbility to work under pressure

Languages:English

Company Brief

PhonePe

PhonePe is an Indian digital payments and financial services platform offering UPI payments, wallet services, mutual funds, insurance, and merchant solutions to consumers and businesses across India.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Bengaluru, India

Founded: 2015

Website LinkedIn

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PhonePe

1 day ago

CCM -Shivamogga, Karnataka

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: India

Workplace: Onsite

Employment Type: Full time

Job Function: Healthcare (Clinical, Medical, Wellness)

Seniority: Manager level

Key Responsibilities

•Lead and manage a team of Collection Executives and collaborate with third-party recovery agencies to achieve targets.
•Drive collections for the assigned cluster by monitoring key KPIs such as resolution rates and delinquency buckets.
•Own portfolio delinquency rates and recovery of overdue payments within the cluster, controlling roll rates and minimizing bucket-wise delinquencies.
•Develop and execute collections strategies using data and portfolio health to improve collections effectiveness.
•Ensure compliance with collections processes, SOPs, internal policies, and regulatory guidelines; conduct reporting and reviews of delinquent portfolio performance.

Pay and Benefits

Perks:Health InsuranceCritical IllnessDentalLife InsuranceEmployee AssistanceOnsite MedicalParental SupportRelocation BenefitsEmployee PfGratuityNps

Key Requirements

•Graduate with at least 5 years of experience in collections.
•5+ years of collections experience, including 1-2 years in a team lead or supervisory role.
•Prior experience in a bank, new-age NBFC, or fintech company.
•Strong ability to lead and motivate a team.
•Excellent decision-making skills and ability to work under pressure with proactive communication.

Experience:5+ yearsFintechNBFCBanking

Education:Bachelor's

Skills:LeadershipAnalytical skillsCommunicationResults-orientedAbility to work under pressure

Languages:English

Company Brief

PhonePe

PhonePe is an Indian digital payments and financial services platform offering UPI payments, wallet services, mutual funds, insurance, and merchant solutions to consumers and businesses across India.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Bengaluru, India

Founded: 2015

Website LinkedIn