Store Advisor, Tokyo Ginza

On Holding
Tokyo, Japan
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 2+ yearsSkills: ["Communication","Customer service","Teamwork","Interpersonal","Multitasking"]

Join On's flagship store in Tokyo Ginza as a Store Advisor, delivering exceptional customer service, driving sales, and maintaining stock and visual merchandising. You'll engage with customers, manage inventory, support displays, and contribute ideas for in-store events, all while embodying On's values in a fast-paced retail environment.

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On Holding
On Holding
1 year ago

Store Advisor, Tokyo Ginza

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Last checked: 17 hours agoStatus: Live

Job Summary

Join On's flagship store in Tokyo Ginza as a Store Advisor, delivering exceptional customer service, driving sales, and maintaining stock and visual merchandising. You'll engage with customers, manage inventory, support displays, and contribute ideas for in-store events, all while embodying On's values in a fast-paced retail environment.
Location: Tokyo, Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Provide exceptional customer service including greeting customers and responding to inquiries; listen to needs and improve engagement with products
  • •Maintain inventory accuracy through back-stocking and assisting with unpacking deliveries
  • •Support daily operational tasks such as restocking shelves and updating displays
  • •Assist with visual merchandising to maintain premium store presentation
  • •Contribute ideas for in-store events and community activities to boost customer interaction

Key Requirements

  • •2+ years of experience within a retail environment; fluency in Japanese is strongly preferred
  • •Strong communication and interpersonal skills with a customer-service mindset
  • •Ability to take initiative, learn quickly, and work both independently and as part of a team
  • •Excellent customer service and relationship-building skills with a genuine desire to help people reach their personal goals
  • •Eye for maintaining outstanding store condition and visual merchandising standards
Experience:2+ yearsRetailFashionSportsRunning
Skills:CommunicationCustomer serviceTeamworkInterpersonalMultitasking
Languages:JapaneseEnglish

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn