Service Manager

EquipmentShare
United States
Workplace: OnsiteFull timeUSD 75,000 - 105,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: high_schoolSkills: ["Interpersonal skills","Problem-solving","Communication","Teamwork","Leadership"]

Lead a team of Heavy Equipment Maintenance Technicians at a rental facility in Compton, CA. Manage work orders using EquipmentShare’s T3 platform, track service intervals, diagnose issues with data across equipment makes/models, and order parts. Schedule repairs for customer and company-owned rental equipment, supervise service quality, train team members, maintain a safe work environment, and handle customer inquiries to ensure high satisfaction and communication.

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EquipmentShare
EquipmentShare
15 hours ago

Service Manager

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead a team of Heavy Equipment Maintenance Technicians at a rental facility in Compton, CA. Manage work orders using EquipmentShare’s T3 platform, track service intervals, diagnose issues with data across equipment makes/models, and order parts. Schedule repairs for customer and company-owned rental equipment, supervise service quality, train team members, maintain a safe work environment, and handle customer inquiries to ensure high satisfaction and communication.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and coordinate quality performance of equipment mechanics and service personnel.
  • •Use the T3 platform to create, assign, and monitor work orders, track service intervals, and diagnose issues.
  • •Schedule repairs for customer and company-owned rental equipment.
  • •Order parts and determine root cause and corrective action for equipment issues using real-time data.
  • •Train and develop employees and maintain a safe work environment; respond to and resolve customer inquiries and communications.

Pay and Benefits

Salary: USD 75,000 - 105,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipCompany Truck

Key Requirements

  • •3+ years of maintenance and service experience in the rental industry or a related construction field.
  • •Experience leading maintenance teams and supervising service personnel.
  • •Strong interpersonal, problem-solving, and verbal/written communication skills.
  • •Adaptability to a fast-paced environment and ability to educate yourself on EquipmentShare products and services.
  • •High school diploma; trade school certificate preferred.
Experience:3+ years
Education:High School
Skills:Interpersonal skillsProblem-solvingCommunicationTeamworkLeadership
Licenses:Valid driver's license
Languages:English
Tech Stack:T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn