Technical Setup Specialist

BizzyCar
Boston
Workplace: HybridFull timeUSD 65,000 - 70,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Organization","Customer-facing","Troubleshooting"]

Own the technical onboarding for new BizzyCar customers on the Implementation Team, guiding kickoff calls, managing follow-ups, and ensuring DMS and scheduling integrations are configured and verified for go-live. Troubleshoot initial scheduling issues, process historical data through The Hive, schedule and support test appointments, and maintain proactive communication on timelines and deliverables. Document setup procedures and ensure a smooth handoff to Customer Success with a detailed configuration summary.

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FursaFursa
BizzyCar
BizzyCar
13 hours ago

Technical Setup Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the technical onboarding for new BizzyCar customers on the Implementation Team, guiding kickoff calls, managing follow-ups, and ensuring DMS and scheduling integrations are configured and verified for go-live. Troubleshoot initial scheduling issues, process historical data through The Hive, schedule and support test appointments, and maintain proactive communication on timelines and deliverables. Document setup procedures and ensure a smooth handoff to Customer Success with a detailed configuration summary.
Location: Boston
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary point of contact for new customers during implementation.
  • •Facilitate kickoff calls and manage follow-ups to drive the setup process.
  • •Connect and integrate each customer’s DMS and Scheduler tool integrations.
  • •Troubleshoot scheduling errors and update configurations as needed.
  • •Schedule test appointments, run pre-launch checks, and ensure a detailed handoff to Customer Success post-setup.

Pay and Benefits

Salary: USD 65,000 - 70,000 annually
Perks:Paid LeaveHealth InsuranceDentalVision401kEquityPaid Holidays

Key Requirements

  • •2+ years of experience in technical onboarding, implementation, project management, or IT support, preferably in a SaaS or automotive tech environment.
  • •Strong understanding of software configuration, APIs, and integration workflows.
  • •Familiarity with dealership management systems (DMS) or automotive CRM platforms is a plus.
  • •Clear, professional written and verbal communication skills.
  • •Highly organized with the ability to manage multiple setup projects in parallel in a fast-paced, customer-facing environment.
Experience:SaaSAutomotive tech
Skills:CommunicationOrganizationCustomer-facingTroubleshooting
Tech Stack:APIsIntegration workflowsDealership management systems (DMS)SalesforceHubSpotThe Hive

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

BizzyCar
Operates a digital platform for car-related services, offering a marketplace and tools for buying, selling, renting, or managing vehicles and fleet services for consumers and businesses.
Industry: Mobility Platforms
Website