Field Service Engineer

Philips
Buenos Aires
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4+ yearsEducation: bachelorsSkills: ["Customer-facing","Troubleshooting","Problem-solving","Collaborative","Service-oriented"]

Provide onsite and remote technical support for Philips equipment, ensuring performance, reliability, and safety. Perform preventive and corrective maintenance, fault diagnosis, upgrades, repairs, and installations. Troubleshoot issues using established diagnostic tools, respond to customer escalations, and keep service documentation accurate in ServiceMax and other Philips systems. Submit reports and administrative documentation on time while complying with quality, safety, and training requirements.

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FursaFursa
Philips
Philips
1 month ago

Field Service Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 31 days agoStatus: Live

Job Summary

Provide onsite and remote technical support for Philips equipment, ensuring performance, reliability, and safety. Perform preventive and corrective maintenance, fault diagnosis, upgrades, repairs, and installations. Troubleshoot issues using established diagnostic tools, respond to customer escalations, and keep service documentation accurate in ServiceMax and other Philips systems. Submit reports and administrative documentation on time while complying with quality, safety, and training requirements.
Location: Buenos Aires
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Provide onsite and remote technical support to customers, ensuring performance, reliability, and safety of Philips equipment.
  • •Perform preventive maintenance, corrective maintenance, fault diagnosis, upgrades, repairs, and installations.
  • •Troubleshoot and resolve technical issues using established diagnostic tools and procedures.
  • •Respond to customer escalations and technical concerns with timely and effective resolution.
  • •Maintain accurate service documentation and submit service reports, worksheets, expense reports, and administrative documentation on time.
Travel: Low travel

Key Requirements

  • •Bachelor’s degree in Biomedical, Electronic, Systems Engineering, or a related technical field, with at least 4 years of experience supporting healthcare technologies in hospital or clinical environments.
  • •Experience supporting diagnostic imaging equipment, preferably Digital X-Ray (DXR) or Image-Guided Therapy (IGT).
  • •Strong customer-facing troubleshooting and problem-solving skills with a collaborative, service-oriented mindset.
  • •Intermediate English skills to read and understand technical manuals and service documentation.
  • •Available to travel within Argentina and work an afternoon shift from 2:00 PM to 10:00 PM.
Experience:4+ yearsHealthcareDiagnostic imagingHospitalClinical environments
Education:Bachelor's in Biomedical, Electronic, Systems Engineering (or related technical field)
Skills:Customer-facingTroubleshootingProblem-solvingCollaborativeService-oriented
Licenses:Driver's license
Languages:English
Tech Stack:ServiceMax

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn