Applications Administrator III

Home BancShares
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 4+ yearsEducation: bachelorsSkills: ["Customer service","Communication","Problem-solving","Decision making","Documentation"]

Administer and maintain retail, lending, enterprise, and deposit operations applications, ensuring high service availability in a fast-paced financial environment. Own customization requests, standardized user security, security groups, and application optimization. Provide production support through monitoring, troubleshooting, workflow management, and documentation. Coordinate with IT and Information Security to implement upgrade installations and security standards, while partnering with vendors to implement training and support improvements. Mentor Applications Admin I and II.

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FursaFursa
Home BancShares
Home BancShares
2 days ago

Applications Administrator III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Administer and maintain retail, lending, enterprise, and deposit operations applications, ensuring high service availability in a fast-paced financial environment. Own customization requests, standardized user security, security groups, and application optimization. Provide production support through monitoring, troubleshooting, workflow management, and documentation. Coordinate with IT and Information Security to implement upgrade installations and security standards, while partnering with vendors to implement training and support improvements. Mentor Applications Admin I and II.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Provide specialized technical expertise for day-to-day administration and maintenance of retail, lending, enterprise, and deposit operations applications.
  • •Monitor applications proactively and advise on solutions to prevent or minimize employee and customer impact.
  • •Administer the security model (including security groups) and work with Information Security to implement and maintain standard security groups.
  • •Deliver production support: workflow management, researching, resolving, and troubleshooting system issues in a timely manner.
  • •Collaborate with functional departments and vendors to design/configure changes, implement approved upgrades, document processes, and support efficient system usage.

Key Requirements

  • •4-year college degree (or equivalent) plus 4 years related experience.
  • •Experience providing specialized technical expertise for day-to-day application administration and maintenance.
  • •Ability to administer application security models based on functional responsibilities and implement security groups with Information Security.
  • •Strong problem-solving and decision-making skills for researching, resolving, and troubleshooting system issues in a timely manner.
  • •Knowledge of supported banking/financial applications and third-party integrations; familiarity with Windows environments and Microsoft Office Suite.
Experience:4+ yearsFinancial servicesBankingEnterprise IT
Education:Bachelor's in Management Information Systems, Computer Technology, or related degree plan
Skills:Customer serviceCommunicationProblem-solvingDecision makingDocumentation
Certifications:ServiceNow Certified AdministratorNCino Certified AdministratorSalesForce Certified AdministratorEncompass Certified AdministratorITIL V3 or V4 Foundations CertificationOnBase Certified Administrator
Tech Stack:ServiceNowNCinoSalesForceEncompassITIL v3ITIL v4OnBaseBankTELBancIntranetsEDC CardwizardIBS Banking SystemsFIS ImageCentreFIS Card Management SystemDecisionProLaserProCredit360EOriginalESignWindowsMicrosoft Office

Company Brief

Home BancShares
Bank holding company that operates Centennial Bank and provides commercial and consumer banking services, including lending, deposits, treasury management, and online banking. Serves individuals, businesses, and public entities across the southern United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Conway, United States
Founded: 1998
WebsiteLinkedIn