Senior Lead Workflow Coordinator - Lockbox Operations

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 25.77 - 34.33 hourlyFunction: Executive & General ManagementExperience: 4+ yearsEducation: high_schoolSkills: ["Leadership","Problem-solving","Time management","Communication","Customer focus"]

Lead daily lockbox workflow execution to keep production deadlines, cutoff times, and customer transactions accurate and on time. Monitor volumes, rebalance priorities, and resolve workflow bottlenecks in partnership with operations teams. Make real-time decisions that balance productivity and quality, support staffing/workflow adjustments, and assist with production tasks such as mail processing, extraction, scanning, and equipment operation. Drive continuous improvement to enhance efficiency and performance.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 day ago

Senior Lead Workflow Coordinator - Lockbox Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead daily lockbox workflow execution to keep production deadlines, cutoff times, and customer transactions accurate and on time. Monitor volumes, rebalance priorities, and resolve workflow bottlenecks in partnership with operations teams. Make real-time decisions that balance productivity and quality, support staffing/workflow adjustments, and assist with production tasks such as mail processing, extraction, scanning, and equipment operation. Drive continuous improvement to enhance efficiency and performance.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Coordinate daily lockbox workflow activities to meet production deadlines and cutoff times
  • •Monitor processing volumes and adjust priorities to keep work moving efficiently
  • •Partner with operations teams to identify and resolve workflow bottlenecks
  • •Make timely decisions supporting productivity, quality, and customer commitments
  • •Support staffing and workflow adjustments and step into production tasks when needed, including mail processing, extraction, scanning, and equipment operation

Pay and Benefits

Salary: USD 25.77 - 34.33 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kParental LeavePaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •High school diploma or equivalent
  • •Four to five years or more of operations services-related work experience
  • •Knowledge of products, services, procedures, systems, and applicable laws/regulatory requirements for the assigned area
  • •Proven commitment to high-quality customer service
  • •Strong time management and PC skills to maximize production in a fast-paced environment
Experience:4+ yearsBankingFinancial servicesOperations
Education:High School
Skills:LeadershipProblem-solvingTime managementCommunicationCustomer focus

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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