Form Builder - Technology

TrueLogic
São Paulo
Workplace: RemoteFull timeFunction: Design (Product/UX/UI/Visual)Skills: ["Customer service","Client-facing communication","Organizational skills","Multitasking","Independent work"]

Create and revise custom client forms using an internal no-code form-building tool. Translate each form’s purpose and business requirements into thoughtful configurations, map fields correctly within the platform, and validate results through testing and QA. Partner with internal teams to understand client needs, communicate via Zendesk to clarify requirements, and provide support and training to end users who build their own templates.

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FursaFursa
TrueLogic
TrueLogic
6 days ago

Form Builder - Technology

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Create and revise custom client forms using an internal no-code form-building tool. Translate each form’s purpose and business requirements into thoughtful configurations, map fields correctly within the platform, and validate results through testing and QA. Partner with internal teams to understand client needs, communicate via Zendesk to clarify requirements, and provide support and training to end users who build their own templates.
Location: São Paulo
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)

Key Responsibilities

  • •Build and revise custom forms using the internal no-code form-building tool.
  • •Translate form purpose and business requirements into effective configurations and correct field mappings.
  • •Communicate with clients through Zendesk to clarify requirements and provide support.
  • •Collaborate with internal teams to understand client needs and platform capabilities.
  • •Participate in application testing/QA and provide training and support to end users building templates.

Pay and Benefits

Perks:Remote WorkPaid Leave

Key Requirements

  • •Strong customer service skills.
  • •Ability to understand and translate client requirements into effective form configurations.
  • •Ability to learn new SaaS platforms and internal tools quickly.
  • •Strong organizational, multitasking, and deadline management skills.
  • •Professional client-facing communication and Microsoft Office proficiency.
Experience:SaaS
Skills:Customer serviceClient-facing communicationOrganizational skillsMultitaskingIndependent work
Tech Stack:ZendeskMicrosoft Office

Company Brief

TrueLogic
TrueLogic builds custom web and mobile applications, offering product engineering, UX/UI design, and team augmentation services. They partner with startups and enterprises to deliver scalable software solutions, cloud integrations, and ongoing technical support.
Industry: Professional Services
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